IT Support

• Own and execute the IT audit plan (SOX and non-SOX) covering IT general controls, IT application controls, cybersecurity, cloud, data, and key business-critical systems (including SAP).
• Lead end-to-end IT audits over:
• Cloud environments (primarily AWS) and related security / governance.
• Information security (identity and access management, vulnerability management, monitoring, incident response).
• Infrastructure and operations (backups, jobs, capacity, resilience).
• Systems development and change management (including Git-based workflows and CI/CD practices).
• Key business applications and integrations supporting financial, payments and core operations, including SAP.
• Drive the SOX ITGC and ITAC program in coordination with the broader Internal Audit and other teams, including design and operating effectiveness testing and evaluation of deficiencies.
• Use advanced data and AI-enabled tools to enhance audit coverage (e.g., automated sampling and testing, continuous monitoring, anomaly detection), and assess how AI and automation are designed, implemented and controlled within IT and business processes.
• Identify, assess and prioritize technology risks using a structured, risk-based methodology.
• Produce clear, well-structured audit reports and presentations for senior management and the Audit Committee, highlighting key risks, root causes and pragmatic, risk-based remediation actions.
• Monitor and challenge remediation of IT control deficiencies, ensuring that agreed action plans are realistic, timely and sustainable.
• Act as a key counterpart for External Auditors on IT/SOX topics (scoping, walkthroughs, test results, issues and remediation status).
• Build strong, trust-based relationships with senior stakeholders across the company, positioning Internal Audit as an independent yet collaborative partner.
• Lead and develop a high-performing IT audit team: set expectations, coach and mentor, provide feedback, and promote a culture of learning, collaboration and innovation.
• Contribute to the continuous improvement of our IT audit methodology, including the use of automation, data analytics and AI, and alignment with leading practices and frameworks.

IT Internal Audit Manager

• Support and administer macOS, Linux (Ubuntu), and Windows environments
• Troubleshoot and resolve hardware, system, and software issues
• Configure laptops, reinstall operating systems, and set up required software
• Manage users and permissions in Google Workspace, Atlassian, and other platforms
• Create and maintain organized technical documentation
• Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
• Support and maintain internal lab environments and networks
• Assist with basic scripting tasks and automation initiatives

Junior IT Specialist

• Execute and abide by all Corporate Credit Policies and Procedures.
• Proactively and effectively make collection calls to ensure quick and consistent turn on A/R.
• Ensure customer credit files are efficiently maintained at all times by keeping them updated according to Corporate Policy.
• Responsible for approving shipment decisions and cargo releases in a fast-paced environment.
• Ability to process new credit applications in a quick turnaround time.
• Forward credit files to credit managers and credit committees for establishment of new accounts, credit line renewals, and new increases with thorough credit recommendation.

Credit Specialist

• Brindar soporte técnico a usuarios
• Resolver problemas relacionados con microinformática
• Gestionar servicios de TI de manera efectiva
• Colaborar con otros equipos en soluciones de problemas complejos

Analista de Mesa de Ayuda

• **Who we are**
• At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America, where SMBs financial needs are satisfied without ever having to go to a bank.
• R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing). We are a tight-knit team coming from organizations such as Google, Amazon, Nubank, Uber, Capital One, Mercado Libre, Globant, and J.P. Morgan. We are entering a new phase of growth following a strategic investment from Ant International, focused on rapidly expanding our partner footprint, strengthening our credit and underwriting capabilities, and scaling our operations across multiple markets.
• As an IT Support Specialist, you will ensure the operational efficiency of our IT systems and support the security posture of a growing fintech company. You’ll report to the Director of Infrastructure and work closely with our Security and DevOps teams. We’re looking for someone proactive, detail-oriented, and passionate about technology.

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IT Internal Audit Manager

Junior IT Specialist

Credit Specialist

Analista de Mesa de Ayuda

IT Support Specialist