Graphics Designer

• Design slides, email headers, digital assets, infographics, toolkits, guides
• Create visual systems/templates for repeatable campaigns
• Translate data and program details into simple visual narratives
• Maintain consistency with brand and accessibility standards
• Partner closely with the writer and PM on rapid-turn deliverables

Graphic Designer

• Prepare design layouts for client deliverables, web-based materials, presentations, and sales visuals using PowerPoint, Adobe Creative Suite and/or other appropriate software
• Communicate effective storytelling through strategic graphic design
• Take written content and create a graphic from that content with a limited understanding of the text
• Research typeface, color palettes, photography and the impact of primary and secondary graphic elements, as appropriate
• Maintain a schedule for meeting deadlines, aligning deliverable due dates with project deadlines
• Explain graphic design concepts to internal clients (users of the service or sales team members) to build their understanding and support of graphic design
• Peer review designs for visual consistency and adherence to Mercer graphics standards and style guidelines
• Upon completion of a project, review, collect and contribute content to the intellectual capital collection

Senior Graphic Design Specialist

• Partner closely with the Principal of Creative Strategy, executive stakeholders, product marketing, and leadership teams to build compelling executive and product narratives for keynotes, customer presentations, internal communications, board-level materials, and strategic business initiatives.
• Translate complex business strategies, product concepts, and executive messaging into visually compelling narratives, presentation structures, and audience-focused storytelling experiences.
• Collaborate in keynote and narrative planning sessions, contributing strategic visual thinking, concept development, and storytelling frameworks.
• Design and produce polished executive-level PowerPoint presentations, creating custom visuals, diagrams, and supporting graphics in Figma while rapidly evolving rough concepts into refined storytelling assets.
• Ensure presentation outputs are production-ready, executive-level, and aligned to the Genesys brand system.
• Solve for presentation refinement and last-minute polish needs across leadership and business units with speed, flexibility, and strong judgment.
• Apply strong art direction principles to presentation design, ensuring visual consistency, modern aesthetics, and high-quality execution.
• Maintain and evolve scalable presentation systems, templates, visual frameworks, and reusable assets that improve consistency and enablement across teams.
• Ensure all presentation materials align to the Genesys brand system while balancing visual excellence, messaging clarity, and business impact.
• Mentor and guide other creative team members in presentation storytelling, PowerPoint best practices, visual hierarchy, and executive communication design.

Visual Design Lead

• Design, brand, and update client benefit guides and open enrollment materials
• Layout short‑ and long‑form collateral for print and digital use, including booklets, postcards, flyers, posters, and PDFs
• Apply and adapt client branding across a wide range of deliverables
• Animate open enrollment videos and create branded PowerPoint presentations
• Build and edit mobile benefits applications
• Manage multiple projects simultaneously while meeting deadlines and quality standards
• Collaborate with internal account teams and reviewers to ensure accuracy and consistency

Graphic Designer – Communications Specialist

• Bring creative talents to help our growing marketing team create visually appealing dynamic content.
• Work closely with the marketing team to turn written copy and campaign concepts into customer-facing materials.
• Have ownership of larger projects such as tradeshow booths.
• Design and create assets such as social media graphics, sales enablement collateral, webpages and event materials.
• Design vector illustrations or animate videos as needed.
• Adherence to deadlines is a must, and a degree of flexibility is needed to thrive in this role.

Senior Multimedia Designer

• Design social media graphics, sales enablement tools, slide decks, webpages, and trade show assets.
• Work closely with the content marketing team to turn written copy into customer-facing materials.
• Adhere to deadlines and maintain flexibility to thrive in this role.

• Create dynamic designs for web, email, social, digital presentations, digital literature, tradeshow experiences and wireframes, and prototypes using Adobe Creative Suite and Figma
• Incorporate micro-interactions, motion concepts, and interactive behaviors into design solutions where appropriate (UI animations, transitions, hover states, simple Lottie/GIF-style assets)
• Translate brand systems into flexible, scalable digital experiences that feel modern and engaging
• Act as a primary creative partner to the UI/UX team, participating in regular syncs, reviews, and working sessions
• Bridge creative, technical, and strategic needs by translating vision into scalable execution - documenting best practice and informally training designers on new processes, tools, or design system updates
• Help evolve and improve cross-functional workflows, ensuring handoffs between Creative, UI/UX, and development are efficient and consistent
• Design with CMS constraints and capabilities in mind, partnering closely with developers to ensure feasible, production-ready solutions
• Support page building and content layout within CMS platforms, with a strong preference for Drupal 11 experience
• Apply HTML/CSS literacy to inform layout decisions, component behavior, and handoff clarity
• Participate in design reviews, feedback loops, and iteration cycles
• Maintain brand consistency across all digital touchpoints
• Apply and evolve design system standards within day-to-day execution
• Ensure accessibility, responsiveness, and performance considerations are embedded in design solutions

Digital Designer

• Creative leadership & art direction
• Lead concepting, story development, mood boards, and visual systems for multi‑channel campaigns and brand initiatives.
• Champion brand consistency, accessibility, and quality across every deliverable and touchpoint.
• Translate business goals and briefs into clear creative strategies, timelines, and deliverables.
• Video production (end‑to‑end)
• Own the full video workflow: scripting and storyboarding → production planning → directing/DP on set → editing, motion graphics, color, audio mix, and final delivery.
• Optimize aspect ratios, codecs, captions, and versions for web, social, events, internal platforms, and broadcast.
• Maintain organized project files, releases, and asset management in line with legal/compliance standards.
• Graphic & visual design
• Design campaign visuals, presentation systems, event collateral, infographics, one‑pagers, landing pages/hero assets, email and social templates.
• Extend and evolve brand guidelines, component libraries, and design tokens; ensure ADA‑compliant color, typography, and overall visual accessibility.
• Collaborate with writers, marketers, and stakeholders to align visuals with messaging and campaign objectives.
• Oversee print production workflows and manage promotional merchandise projects from start to finish, ensuring accurate file preparation, proofing, vendor coordination, and on time delivery.
• Project & stakeholder management
• Scope, estimate, and sequence work; manage timelines and resources across multiple concurrent projects.
• Present creative rationale to partners and leadership; incorporate feedback while protecting the integrity of the idea.

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