Financial Crime

• In charge of the end to end KYC onboarding process which includes analyzing customer profiles to ascertain the authenticity and identify any potential risk areas, using data and screening tools.
• Document and handle resolution of customer profile assessment, including name screening, background checks, news run, and others, and assist to reach out to customers and internal teams for further investigation.
• Collaborate with Compliance and other key business functions to ensure a smooth internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
• Participate in regulatory engagements or consultations, application of licenses or exemptions, and ensure business and management are informed and prepared against material reforms and developments.

KYC Analyst – Corporate

• Manage a team of 25+ analysts
• Oversee team performance, development, and workload planning to ensure successful project delivery.
• Provide coaching, feedback, and support for team members’ growth and career progression.
• Manage client engagements, ensuring compliance with internal policies and regulatory standards.
• Maintain regular communication with clients to strengthen partnerships, report outcomes, and identify service opportunities.
• Monitor team output and quality, identifying areas for process improvement and efficiency.
• Deliver performance and service reports to senior leadership and clients.
• Collaborate with internal teams to expand subject matter expertise and advisory capabilities.
• Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.
• Provide production/service reporting to senior leadership and clients.
• Work directly with partnership team to develop subject matter expertise and expand advisory services and consulting opportunities with clients.

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KYC Analyst – Corporate

Financial Crime Manager, Mandarin