Field Engineer

• Provide advanced technical service and process consultancy to customers in the ethanol industry
• Lead technical diagnostics and operational process consultancy in starch‑to‑ethanol processes
• Optimize enzyme and yeast performance by aligning operating practices with biological requirements
• Assess microbiological risks and support contamination mitigation strategies
• Improve fermentation stability, yield, and productivity through operational adjustments
• Perform root cause analysis of operational deviations impacting biotechnology performance
• Play a critical role during new ethanol plant start‑ups and commissioning phases
• Assist in capacity expansions, debottlenecking initiatives, and operational ramp‑ups

Senior Technical Service Engineer – Ethanol Fermentation

• Identify complex customer- and/or machine-related problems, review related information to develop and evaluate options, and implement effective, strategic solutions
• Assess and analyze conversions and retrofit needs
• Provide technical support and training to Signode technicians
• Read and interpret complex drawings, wiring diagrams, and schematics as required for installation, commissioning, training, repair, conversions, and retrofits of customer equipment
• Independently schedule service calls, diagnose and troubleshoot equipment failures involving mechanical, hydraulic, pneumatic, electrical, and electronic functions
• Disassemble units and replace defective parts
• Make adjustments and test proper operation on most assigned equipment
• Coordinate proactive pre-installation meetings with customers to review installation procedures and company/customer responsibilities
• Inspect sites for product compatibility and install, adjust, and test equipment
• Proactively report and follow up on potential unsafe conditions and recommend effective solutions
• Maintain effective customer relationships by diplomatically explaining product failures, the nature of the problem, and recommended corrective actions
• Communicate essential information in a timely manner to key stakeholders such as customers, management, and engineering
• Troubleshoot and repair advanced-level PLC issues
• Design and deliver training programs for repair and/or preventive maintenance
• Prepare comprehensive technical surveys on redesign leads
• Work with the inventory manager to assist with appropriate stock levels and specific parts
• Identify conversion and retrofit opportunities and notify appropriate parties to support quotation proposals
• Advise customers on the need to maintain spare parts inventory to ensure continuity of their operations
• Ensure effective operational excellence (reporting/administrative tasks for reliability service technicians).

Senior Field Services Engineer

• Lead complex installation, maintenance, and repair projects for customer-installed equipment, ensuring optimal performance and customer satisfaction
• Provide expert technical consultation, including commissioning, testing, and troubleshooting of sophisticated equipment systems
• Identify and recommend innovative product upgrades and solutions to enhance customer operations
• Mentor and share technical knowledge with team members while coordinating field service activities
• Develop and maintain strong customer relationships to drive service growth opportunities

Engenheiro de Campo

• Provides technical supervision and support to customers on-site, including maintenance, assembly/installation, commissioning, and start-up of mining equipment such as thickeners, filters, flotation cells, kilns, or related machines.
• Identifies and supervises the resolution of complex technical issues related to the maintenance, assembly, installation, commissioning, and start-up of equipment.
• Researches, evaluates, and recommends products, parts, upgrades, and services that meet customer needs.
• Prepares technical and field reports/documents.
• Prepares field administrative reports/documents.
• Builds and maintains ongoing relationships with customers to secure future business.
• Provides customer training on equipment features and maintenance.
• Provides technical support to internal departments as needed.
• Promotes a culture of personal and team safety, including consideration for others affected by the company’s operations.
• May be responsible for managing projects/processes, working independently with limited supervision and coaching, and delegating and reviewing the work of junior employees.

See all jobs on JobTailor

Senior Technical Service Engineer – Ethanol Fermentation

Senior Field Services Engineer

Engenheiro de Campo

Field Service Engineer