DevOps Engineer

• Design, implement, and maintain highly available, scalable, and secure cloud infrastructure.
• Monitor production systems and proactively identify reliability, performance, and capacity issues.
• Lead incident response activities, root cause analysis (RCA), and post-incident reviews.
• Develop automation solutions to reduce operational overhead and improve system reliability.
• Build and enhance observability platforms, including monitoring, logging, tracing, and alerting systems.
• Establish and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.
• Partner with development teams to improve application resilience, deployment strategies, and operational readiness.
• Support CI/CD pipelines and deployment automation initiatives.
• Participate in on-call rotations and production support activities.
• Drive infrastructure-as-code and platform engineering best practices.
• Ensure compliance with security, governance, and fintech industry standards.
• Contribute to disaster recovery, business continuity, and high-availability strategies.

Senior Site Reliability Engineer (SRE) – APAC

• Administer and manage Microsoft 365 environment including users, groups, enterprise applications, licensing, SSO, and SCIM provisioning
• Maintain identity and access management processes
• Provide ongoing operational support across the M365 ecosystem
• Ensure security, compliance, and best practices are implemented
• Support and optimise AWS-based infrastructure and services
• Improve operational efficiency of an AWS-based AI platform
• Maintain CI/CD and repository environments
• Assist in system performance monitoring, reliability, and automation initiatives
• Migrate Bitwarden from self-hosted to SaaS
• Lead migration from Mattermost to Microsoft Teams
• Transition from Maxotel to Microsoft Teams Phone
• Migrate GitLab repositories to Bitbucket
• Perform configuration cleanup and optimisation of Nginx and WordPress environments
• Work closely with internal stakeholders and technical teams
• Provide regular reporting and updates on projects and operational improvements
• Maintain clear technical documentation and process records

Mid-Level Dev Ops Engineer

• Design, implement, and maintain robust, scalable CI/CD pipelines
• Manage and optimize infrastructure across AWS, Azure, or GCP
• Ensure high availability, performance, and cost efficiency
• Automate infrastructure provisioning using Terraform, CloudFormation, or similar tools
• Implement and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, New Relic)
• Ensure system health, performance, and reliability
• Enforce security best practices and conduct regular audits
• Ensure compliance with standards such as SOC2 and ISO 27001
• Work closely with engineering, QA, and stakeholders to support deployments and optimization
• Troubleshoot issues and improve system performance
• Participate in on-call rotations
• Lead root cause analysis and implement preventative measures
• Build and manage Docker containers and orchestration platforms (Kubernetes, ECS, Nomad)
• Apply GitOps practices and develop automation scripts (Shell, Python, etc.)

Senior DevOps Engineer

• Lead cloud architecture and delivery. Own the design of scalable, reliable, and cost-effective cloud platforms on Google Cloud and adjacent technologies. Define target-state architectures, make and defend trade-offs, and turn ambiguous business requirements into clear technical direction.
• Build and operate at scale. Implement infrastructure as code with Terraform or Cloud Deployment Manager, automate the deployment and management of cloud environments, and bake in fault tolerance, redundancy, and disaster recovery from day one. Optimise cost through usage analysis, rightsizing, and committed-use planning.
• Set the engineering standard. Establish and uphold platform standards for IaC, CI/CD, security, observability, and reliability across engagements. Drive post-incident reviews, codify lessons learned, and raise the bar on what "good" looks like.
• Engage clients as a trusted adviser. Run discovery workshops, present architectures to both technical and executive audiences, challenge requirements where needed, and translate business problems into platform decisions. Support pre-sales activity including scoping, estimation, and proposal shaping.
• Embed security and compliance. Implement and maintain controls that protect the confidentiality, integrity, and availability of client infrastructure and data. Respond to incidents and vulnerabilities, run regular assessments, and ensure alignment with standards such as GDPR, HIPAA, and PCI DSS where they apply.
• Operate and improve in production. Monitor cloud infrastructure for performance, availability, and security using tools such as Cloud Operations Suite or Prometheus. Lead root cause analysis on complex incidents and translate findings into durable preventive measures.
• Develop the people around you. Mentor and coach mid-level and graduate engineers, lead design and code reviews, and contribute to hiring through technical interviews. Share knowledge internally and, where appropriate, externally through writing, talks, and certifications.

Senior Platform / DevOps Engineer

• Write and contribute code to improve scalability, reliability, and performance.
• Contribute unit tests and participate in peer reviews to maintain a high quality codebase.
• Collaborate closely within a small agile team to plan, deliver, and continuously improve.
• Ensure operational readiness of solutions, including performance, monitoring, reliability, and disaster recovery considerations.
• Contribute across design, development, automation, and operational support activities.
• Build, maintain, and optimise CI/CD pipelines for fast, reliable, and automated releases.
• Continuously improve system performance, reliability, cost efficiency, and operational workflows.
• Drive adoption of DevOps, CI/CD and automation.
• Collaborate with Product, Engineering, Installs and Support teams to ensure platforms are production ready and well supported.

• Own production reliability outcomes for services (availability, scalability, cost-efficiency, and security) from early design through implementation and operations
• Architect, deploy, and secure AWS cloud infrastructure following best practices
• Lead incident response, RCAs and run post-incident reviews
• Build and maintain “everything as code” infrastructure using Terraform/CloudFormation
• Operate, scale, and evolve the container platform (Kubernetes/EKS/ECS)
• Design, implement, and continuously improve CI/CD pipelines to enable fast, safe, and repeatable releases
• Integrate security tools, practices, and controls into CI/CD and DevOps workflows including container image scanning, runtime security controls, IAM best practices, and secure secret management
• Continuously assess and reduce cloud security risks through automated guardrails, compliance enforcement, and monitoring
• Establish and mature observability practices (metrics, logs, traces, dashboards, alerting) to improve system visibility and reduce incident resolution time
• Drive automation to eliminate operational toil across infrastructure provisioning, deployments, monitoring, access management, and routine maintenance tasks
• Promote an AI-first engineering culture by leveraging AI-assisted tooling to accelerate scripting, documentation, troubleshooting, and operational analysis
• Design and prototype agentic solutions for automating repetitive DevOps workflows
• Mentor peers, define platform standards, and raise the engineering bar to improve consistency, resilience, and knowledge sharing across teams.

• Design, build, and maintain scalable and reliable infrastructure and platform services
• Develop and maintain infrastructure-as-code (e.g., CloudFormation, Terraform)
• Develop custom automation workflows and internal tools to support infrastructure provisioning, monitoring, and incident response
• Monitor system performance, availability, and capacity using observability tools (e.g., SumoLogic, AWS CloudWatch)
• Create and maintain dashboards and monitoring solutions that offer deep insight into platform health and support rapid incident diagnosis
• Automate operational processes (e.g., deployments, failovers, scaling) to reduce toil and enhance system resilience
• Participate in incident response activities, including postmortems and root cause analysis, to drive continual improvement
• Continuously evolve and maintain SLOs and SLIs, ensuring a balance between development velocity and system reliability
• Design and implement robust CI/CD pipelines and zero-downtime deployment strategies
• Collaborate with engineering teams to embed reliability, scalability, performance, and security best practices into the SDLC

Site Reliability Engineer

• Support the Engineering teams in whatever way possible for them to be successful.
• Help with the day-to-day administration of live production systems to “keep the lights on”.
• Improve, as well as maintain, processes that utilize containerization and orchestration technologies such as Docker and Kubernetes to help us standardize and scale systems.
• Deploy and maintain critical applications on cloud-native microservices architecture.
• Design, implement, and maintain secure automation solutions for various environments.
• Increase the sophistication of our observability and alerting/escalation processes.
• Manage our continuous integration and delivery pipeline to maximize efficiency.
• Implement industry best practices for system hardening / monitoring as well as configuration management.
• Continuously evaluate existing systems for industry standards and make recommendations for improvement.
• Keep up to date on modern technologies and trends, and advocate for their inclusion within products when it makes sense.
• Help define, document, evolve, and evangelize high engineering standards and best practices across multiple areas.

DevOps Engineer II

• Manage the reliability, availability, and performance of high-traffic web platforms.
• Administer and optimize Cloudflare services, including CDN, caching, DNS, WAF, and rate limiting.
• Configure and manage DataDome to mitigate bots, abuse, scraping, and malicious traffic.
• Monitor production systems and respond to incidents affecting uptime, latency, and user experience.
• Investigate outages and performance issues, conduct root cause analysis, and implement long-term fixes.
• Collaborate with engineering teams to improve resiliency, observability, and deployment safety.
• Support traffic scaling, capacity planning, and operational readiness for large-volume environments.
• Implement automation and operational best practices to improve stability and efficiency.

Site Reliability Engineer – SRE

• Design, build, and manage production-grade infrastructure in AWS
• Build, scale, and maintain Kubernetes environments for critical services
• Develop and improve CI/CD pipelines and infrastructure automation
• Drive observability through monitoring, logging, tracing, and SLI/SLO implementation
• Lead incident response, root cause analysis, and reliability improvements
• Embed PCI DSS v4.0 compliance into infrastructure and delivery workflows
• Implement security best practices, including IAM, RBAC, secrets management, and encryption
• Drive cloud cost optimization and improve infrastructure performance and efficiency
• Collaborate closely with engineering, product, and security teams to support platform growth

• Develop, debug, and optimize firmware for STM32 or similar microcontrollers.
• Implement device drivers, communication stacks (e.g., UART, SPI, I2C, CAN), and network protocols (e.g., Wi-Fi, TCP/IP, MQTT).
• Collaborate on architecture design and embedded software roadmaps.
• Write clean, well-documented, testable C/C++ code following industry best practices.
• Support hardware bring-up, board testing, and integration with peripheral components.
• Contribute to maintaining and enhancing CI/CD pipelines for embedded systems (build, test, static analysis, deployment).
• Automate firmware packaging and OTA update workflows.
• Manage build systems and toolchains (e.g., CMake, Make, GCC/Clang, ARM toolchain).

Software Engineer II – Embedded Systems, DevOps

• Design, implement, and maintain scalable, secure, and high-performing infrastructure solutions across a full-stack environment.
• Collaborate with cross-functional teams to drive automation, ensure service reliability, and align technical architecture with business strategy.
• Translate business requirements into technical designs, considering automation, availability, performance, scale and cost.
• Ensure technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure.
• Participate in technical design sessions and work closely with multiple teams to review the infrastructure designs for new projects.
• Deliver high quality technical infrastructure, on-time, following Broadridge processes.
• Automate the implementation and operational support of the infrastructure.
• Provide estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.
• Troubleshoot production issues affecting Broadridge services as needed, taking appropriate corrective actions.
• Conduct preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.
• Define Service Level Objectives (SLOs) for Broadridge Services.

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