DevOps Engineer

• Design, implement, and evolve cloud infrastructure architectures for high availability, reliability, security, and scale.
• Define and maintain reference architectures and patterns for services, applications, and environments across the organization.
• Develop workflow processes and standards for building, deploying, and maintaining applications within a distributed architecture.
• Lead infrastructure modernization initiatives (e.g., containerization, Kubernetes adoption, infrastructure as code, platform consolidation).
• Establish and enforce governance standards for infrastructure, CI/CD, observability, and operational practices.
• Define and maintain policies for environment management, access control, configuration management, and change management.
• Implement cost management practices (e.g., tagging, budget alerts, rightsizing, reservations/committed use, auto-scaling policies) to optimize cloud spend.
• Partner with product and engineering leadership to balance performance, reliability, and cost-efficiency across environments.
• Use DORA metrics and industry benchmarks to drive continuous improvement in delivery and operational performance.
• Design, implement, and maintain CI/CD pipelines for multiple applications and environments using tools such as Git, Azure DevOps, GitLab, or Jenkins.
• Develop and manage automation pipelines for deployment, configuration, and infrastructure management.
• Build and maintain monitoring, alerting, and logging systems to ensure visibility, high availability, and performance of applications and services.
• Manage cloud infrastructure resources and services to ensure reliability, security, and scalability.
• Lead incident response efforts, including triage, root cause analysis, and post-incident reviews.
• Contribute to and maintain incident response processes, runbooks, and on-call practices.
• Partner with engineering teams to design resilient systems and reduce mean time to recovery (MTTR).
• Collaborate with software engineering, QA, product, and IT teams to determine the best way to tackle complex infrastructure, security, and delivery challenges.
• Mentor engineers in DevOps and platform practices, tools, and standards across the organization.
• Lead departmental initiatives related to DevOps, platform engineering, and infrastructure disciplines; present plans and progress to stakeholders.
• Drive new department initiatives based on organizational needs and your expertise in modern technologies and industry trends.
• Stay current on emerging technologies, tools, and best practices; evaluate their potential application within our tech stack.

Senior Site Reliability Engineer

• Contribute to the design and development of robust, scalable, and efficient software infrastructure that supports real-time, safety-critical robotic systems deployed in production environments.
• Lead efforts around performance-critical C++/Python development, systems integration, build tooling, and deployment workflows in Kubernetes-based environments.

• Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
• Define and implement SLOs, SLIs, and error budgets to measure system reliability.
• Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
• Design actionable alerting strategies to minimize noise and improve MTTR.
• Integrate alerting systems with Jira.
• Establish and refine runbooks for on-call teams to handle alerts efficiently.
• Empower teams to ensure observability coverage and incident response practices.
• Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost-effectiveness.
• Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
• Identify opportunities for automation and develop tools to streamline operational processes, such as fail-over, configuration management, and monitoring.
• Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
• Collaborate closely with cross-functional teams, including software engineers, operations, and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
• Communicate effectively to stakeholders about system changes, incidents, and improvements.
• Foment and spread SRE principles and practices across company.

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Senior Site Reliability Engineer

DevOps Engineer

Site Reliability Engineer