DevOps Engineer

• Designing, developing, implementing, and supporting solutions across the ServiceNow platform
• Building and supporting employee-focused digital solutions that streamline workflows
• Collaborating with Product Owners, Business Analysts, QA teams, and other IT stakeholders
• Delivering scalable, secure, and reliable solutions that improve operational efficiency
• Contributing to enterprise-wide solutions and continuously expanding ServiceNow expertise

DevOps Engineer III

• Own infrastructure architecture and standards — naming, tagging, resource sizing, lifecycle management, and documentation — while auditing and closing gaps across environments
• Own internal and customer-facing cloud networking (VPCs, subnets, security groups, Transit Gateway, VPN/Direct Connect) and define standards for secure inter-service connectivity
• Manage database infrastructure including clustering, failover, encryption, backups, and performance tuning, with multi-AZ high-availability strategies to meet recovery objectives
• Design and maintain high-availability and disaster recovery strategies (RTO/RPO targets, runbooks, tested recovery processes), plus build cost/FinOps reporting to drive AWS spend visibility
• Administer AWS IAM (roles, policies, least-privilege, cross-account access) and enforce infrastructure security baselines in partnership with IT Security
• Co-own Terraform HCL infrastructure with SRE, writing modular, production-grade IaC and engaging with evolving workflow tooling (Terragrunt, Spacelift, etc.)
• Manage IT-layer AWS footprint (RPA server infrastructure, VDI) and co-own GitHub administration, and partner with Full Stack engineers on AWS service selection (Lambda, Fargate, App Runner, ElastiCache)

Senior DevOps Engineer

• Augments CBO engineering team to extend infrastructure automation and secure delivery in a hybrid cloud environment.
• Maintains/extends Terraform & OpenTofu IaC (modular configs, remote state).
• Develops Ansible playbooks/roles (CaC, patching, compliance).
• Builds GitHub Actions CI/CD with security gates (SAST, dependency/secrets scanning, policy-as-code).
• Manages Docker image hardening and Kubernetes/Helm orchestration with vulnerability scanning.
• Integrates Shift-Left security and CIS/CBO baselines.
• Inherits existing patterns (no design-from-scratch); works within CBO change advisory, version control, peer review.

DevSecOps Engineer

• You’ll help design, build, and run reliable, scalable infrastructure with a strong platform engineering and SRE mindset.
• Manage critical platform components (including cloud networking).
• Automate manual tasks to reduce operational toil.
• Collaborate on technical decisions.
• Partner closely with application and security teams.
• Continuously work to improve reliability, performance, and security across the platform.
• Contribute to platform engineering initiatives using Kubernetes (EKS), Helm, and Infrastructure as Code (IaC).
• Maintain and improve CI/CD platforms and deployment pipelines.
• Build and support observability foundations, including metrics, logging, alerting, and dashboards tied to service health.
• Provision, configure, and operate scalable AWS infrastructure.
• Support cloud networking and connectivity architecture.
• Configure and manage Cloudflare for edge security and CDN performance.
• Actively participate in incident response and post-mortems.
• Implement security and compliance best practices across infrastructure.
• Monitor and track service reliability using established metrics.

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DevOps Engineer III

Senior DevOps Engineer

DevSecOps Engineer

DevOps Engineer