Data Analyst

• Own the analytics direction of the Data Platform — define the vision, standards, and roadmap for metrics, models, and reporting delivered through the platform layer.
• Unify data models across product areas — work with the Platform Reports PM and all PMs to consolidate fragmented metric definitions into a single, governed semantic layer.
• Drive merchant analytics success — design, validate, and continuously improve the reports and analytics every merchant relies on to study and grow their business.
• Establish documentation standards — ensure every API, dataset, metric, and column is correctly named, clearly defined, and formally documented, so definitions are consistent from the warehouse to the merchant-facing report.
• Enable growth analysis — build the analytical foundations (cohorts, funnels, growth metrics, benchmarks) that let merchants and internal teams study growth accurately.
• Guard data quality and consistency — define validation rules, reconciliation checks, and metric governance so numbers match everywhere they appear.
• Partner cross-functionally — act as the analytical authority for the platform layer, advising engineering, product, and other analytics teams on how to build against it correctly.

Senior Data Scientist – Metrics & Analytics

• Analyze AFC transaction data (smart cards, mobile tickets, contactless payments) to identify trends in ridership, revenue, and passenger flow.
• Develop dashboards and reports tracking KPIs such as ridership, fare evasion, peak usage, and revenue leakage.
• Perform data validation and quality checks to ensure integrity of AFC datasets.
• Provide insights into passenger travel patterns, route performance, and network utilization.
• Support planning teams with demand forecasting and capacity planning.
• Analyze multimodal integration (bus, metro, tram) using AFC data.
• Build predictive models for ridership forecasting, fare optimization, and demand analysis.
• Apply statistical techniques and machine learning where applicable.
• Conduct scenario analysis to support policy or fare structure changes.
• Collaborate with operations, finance, and planning teams to translate data into actionable insights.
• Present findings and recommendations to senior stakeholders and leadership.
• Support audits and regulatory reporting requirements.

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Senior Data Scientist – Metrics & Analytics

Data Analyst