Customer Support

• Develop software and system solutions while taking development specifications into account
• Implement software development work packages

Ansible Tower/AWX Support Specialist

• Preparation of leasing contracts, including all attachments and related documentation
• Ensuring fast and error-free transfer of documentation between internal and external company contacts
• Collecting required documents before/at delivery, such as handover protocols and insurance policies
• Issuing all necessary documents for contract termination
• Monitoring vehicle insurance and ensuring proper updates of insurance information in the LEASE module
• Ensuring that contracts are duly signed and, if required, properly legalized on time
• Responsibility for the LEASE module
• Monthly invoicing of leasing and insurance contracts to customers
• Preparation of documents for external scanning and archiving

Customer Service Officer

• Handle cases from customers (omnichannel) with experienced CX employee support
• Build positive relationships with merchants and customers, as well as business partners
• Update knowledge daily: CX support standards and operational procedures
• Follow customer service procedures (e.g. processing and editing data in customer service systems)

See all jobs on JobTailor

Ansible Tower/AWX Support Specialist

Customer Service Officer

Junior Customer Service Specialist