Customer Success Manager

• - **Strategic Oversight:** Supervise and mentor regional Customer Success Managers, ensuring best practices in revenue growth are implemented across different territories.
• - **Performance Optimization:** Analyze client performance data to identify revenue gaps and provide actionable growth strategies.
• - **Business Reviews:** Lead Quarterly Business Reviews (QBRs) for key partners, focusing on ROI and long-term scaling.
• - **Revenue Advocacy:** Proactively work with the client base to shift share to direct online sales and improve distribution strategies.
• - **Cross-functional Collaboration:** Act as a bridge between clients and our Product team to voice feedback and shape new features.
• - **Market Presence:** Represent Exely at industry events and contribute to proactive marketing activities to strengthen our brand authority.

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Regional Revenue Success Manager