Controller

• Direct a global team of finance directors and their teams of accountants, maximizing collaboration, communication, professional development, and achievement of team objectives
• Develop the professional, spiritual, and social capabilities of staff to enhance personal growth and effective performance aligned with IJM’s mission
• Recruit, retain, and develop a global accounting team with strong technical and analytical capabilities and excellent internal customer service skills
• Develop annual and long-term strategies for the global accounting team aligned with divisional and organizational goals
• Serve as backup for the Senior Vice President, Accounting
• Maintain close relationships with regional leadership, program, and grants management staff to strengthen financial operations and support program goals
• Collaborate with regional leadership to ensure global finance standardization efforts are appropriate, clearly communicated, documented, and supported with training
• Partner with revenue accounting, treasury, and FP&A teams on areas of intersecting responsibility
• Develop and update global accounting and finance policies and procedures to ensure internal controls, consistency, and compliance with local, donor, and regulatory requirements
• Collaborate with regional and country finance leaders to develop and update local supplement and best practice manuals
• Partner with the Grants Management team to develop grant management resources and support staff training and award start-up workshops
• Identify training needs and provide resources to support continuous improvement and professional development of finance staff
• Provide coaching and mentoring to team members to support professional and spiritual growth
• Develop and enhance training materials and accounting guidance for field office onboarding and ongoing support
• Provide on-site financial support and training to field offices as needed
• Oversee document management for global consolidated financial operations and award documentation to support annual audits
• Oversee preparation and review of award budgets to ensure accurate costing and full cost recovery
• Lead monthly global consolidation, review, and reconciliation of income, expenses, and balance sheet accounts in accordance with GAAP
• Support and review grant implementation, expenditure analysis, and reporting to ensure compliance with donor terms and conditions
• Monitor and enforce compliance with financial policies and procedures
• Identify and recruit qualified finance staff to support IJM’s strategic goals and mission
• Serve as a resource to country directors and regional leadership in finance staffing, job design, recruitment, and training

Assistant Controller, Global Finance & Accounting

• Lead daily accounting operations, including general ledger, accounts payable/receivable, and reconciliations.
• Spearhead the optimization of the month-end close process, with a primary strategic objective of reducing the current 13-15 business day close cycle down to a standard best-practice timeline.
• Prepare accurate monthly, quarterly, and annual financial statements in accordance with GAAP, including the Statement of Functional Expenses.
• Maintain the chart of accounts and ensure proper accounting and release of Net Assets with Donor Restrictions and Net Assets Without Donor Restrictions.
• Review vendor payments and financial transactions for accuracy and policy compliance.
• Lead the annual financial audit and act as the primary owner of the IRS Form 990 process, ensuring timely and accurate filings.
• Maintain and strengthen internal controls, proactively tracking the remediation of any control deficiencies identified in the auditor's Management Letter.
• Design and develop SOPs to ensure compliance with nonprofit accounting standards, grant requirements, and applicable regulations.
• Lead, develop, and support the accounting team through coaching, accountability, and professional growth.
• Partner with senior leadership on cross-functional initiatives and organizational priorities.
• Partner with the FP&A function by providing a "single source of truth" and the clean historical actuals required for predictive modeling and variance analysis.
• Foster an inclusive, collaborative, and high-performing team culture.
• Review funding agreements to ensure proper revenue recognition and compliance.
• Monitor restricted fund balances and support accurate grant reporting.
• Maintain and improve accounting systems (Sage Intacct/Sage 100 ERP), leveraging automation to eliminate manual bottlenecks in the consolidation and close processes.
• Partner with the FP&A function to support the implementation and ongoing management of Datarails. Ensure seamless data integration between the ERP and Datarails to automatically sync accounting actuals, continuously supplying the FP&A team with the clean, structured historical data necessary for agile forecasting and scenario modeling.
• Identify opportunities to improve efficiency, accuracy, scalability, and reporting capabilities.
• Oversee insurance coverage and renewals to support organizational risk management.

• Manage and develop accounting staff, including offshore resources
• Oversee performance, workflow distribution, and process accountability
• Ensure timely and accurate completion of all accounting activities
• Build scalable team structures to support company growth
• Oversee General Ledger (GL) integrity and month-end close process
• Manage Accounts Payable (AP) and Accounts Receivable (AR)
• Oversee billing operations within a services-based revenue model
• Ensure accurate revenue recognition, particularly within project-based or time & materials environments
• Support and maintain strong internal controls
• Partner with operations and project teams to ensure financial accuracy
• Improve reporting processes and financial visibility across the organization
• Maintain audit-ready documentation and support external financial audits
• Identify inefficiencies and implement process improvements
• Help modernize financial workflows to support company growth
• Strengthen documentation and controls in preparation for growth or M&A activity (if applicable)
• Oversee Sales & Use Tax compliance, including filings, reconciliations, and jurisdictional requirements

• Leading monthly, quarterly, and year-end close processes, targeting a 7-day close;
• Preparing a monthly "Reporting Package" for Management and the Board, including detailed variance analysis and bridges for EBITDA and Revenue;
• Serving as the primary liaison for the annual audit and all tax compliance requirements;
• Managing a team of 6-8 people across the various functions owned;
• Overseeing the complex billing lifecycle for clients, including fee-based retainers, project-based milestones, and high-volume media pass-through (print, digital, social);
• Managing and further automate recurring billing cycles, ensuring accurate mid-month upgrades, downgrades, and usage-based data sales charges;
• Ensuring contract compliance by reviewing client Master Service Agreements (MSA) to ensure billing triggers align with revenue recognition under ASC 606;
• Leading on collections strategy, including leading the "Order-to-Cash" process; establishing rigorous follow-up protocols to maintain a healthy DSO and maximize free cash flow generation;
• Supervising the full "Procure-to-Pay" workflow, ensuring all agency vendors, data providers, and software hosting costs are vetted and coded correctly.
• Owning the "Sequential Liability" process – ensuring media vendors are paid accurately once client funds are received, a critical function in the advertising space;
• Managing the corporate credit card program and employee expense reimbursement platform (e.g., Ramp), ensuring compliance with mandated travel policies;
• Managing working capital optimization by securing optimal vendor payment terms and by leading organized, efficient AP processes;
• Establishing and maintaining the company’s formal capitalization policy in strict accordance with **ASC 350-40** (Internal-Use Software) and **ASC 985-20** (Software to be Sold, Leased, or Marketed);
• Implementing and overseeing a rigorous time-tracking system to capture "Capitalizable vs. Non-Capitalizable" hours;
• Managing documentation, reporting and impairment testing to provide visibility and ensure accuracy of capitalized costs;
• Designing and enforcing a robust control environment to prevent fraud and ensure data integrity across the business platform;
• Optimizing the ERP (e.g., NetSuite or Intacct) to automate the flow between the Customer Relations Manager (CRM) (Salesforce/HubSpot) and the General Ledger.

• Lead and develop a high-performing accounting team with three direct reports across close, audit, and tax.
• Set clear goals, establish accountability, and drive follow-through so commitments translate into timely, high-quality outcomes.
• Prioritize the most critical projects and initiatives, sequencing work to deliver results at a sustainable pace with clear ownership.
• Provide regular coaching, feedback, and career development, building bench strength and succession for key controllership roles.
• Foster a culture of ownership, continuous improvement, and transparent communication within the controllership team and with cross-functional partners.
• Model calm, solutions-oriented leadership during peak periods (e.g., close, audits) to maintain quality without burning out the team.
• Provide strategic leadership and oversight of the procurement function within Finance, ensuring contracting processes are efficient, compliant, and aligned with company priorities.
• Mature procurement processes, policies, and controls across both administrative and strategic spend, in partnership with Legal, FP&A, Security, and business leaders.
• Proactively review and challenge proposed contracts and renewals to ensure Included Health’s contracting strategy is commercially smart, appropriately manages risk (including data/privacy and regulatory risk), and supports evolving business needs.
• Establish clear spend governance, approval thresholds, and performance metrics for key vendors to drive value and accountability.
• Lead and support the Assistant Controller with the monthly, quarterly, and annual close processes, ensuring accurate and timely U.S. GAAP financial statements.
• Partner with FP&A to reconcile results, explain variances, and ensure alignment between actuals, forecast, and plan.
• Ensure high-quality revenue recognition and related reserves for healthcare arrangements (including value-based care and risk-bearing contracts).
• Lead the preparation of clear, consistent financial commentary and reporting packages for internal and external stakeholders (e.g., executive leadership, Board/Audit Committee, investors/lenders), highlighting key drivers, trends, risks, and opportunities.
• Serve as the primary liaison and relationship owner with external auditors, managing audit timelines, deliverables, fee discussions, and issue resolution.
• Oversee preparation of audit schedules and technical accounting memos; ensure compliance with evolving U.S. GAAP and other relevant standards.
• Evaluate and document accounting positions on complex or non-routine transactions and new business initiatives, including healthcare-specific arrangements (e.g., revenue-sharing, capitation, and risk arrangements), leveraging internal and external expertise as needed.
• Align on audit scope, materiality, and key risk areas to drive an efficient, risk-focused audit process.
• Ensure timely communication of significant audit findings, remediation plans, and control implications to executive leadership and the Audit Committee.

Corporate Controller

• Oversee all accounting operations, including general ledger, A/R, A/P, and monthly close
• Maintain and ensure accuracy of P&L and Balance Sheet reporting
• Manage both cash and accrual accounting processes
• Support annual audits and ensure compliance with GAAP standards
• Lead end-of-year tax preparation and coordination
• Maintain detailed financial records, including gross and net profit at global, project, and resource levels
• Oversee invoice generation (approximately 300 invoices/month)
• Manage treasury functions, including banking relationships, line of credit, and credit card programs
• Develop and maintain cash flow and accrual projections for executive leadership
• Provide financial analysis, identify trends, and highlight potential risks
• Support multiple teams, projects, and customers simultaneously
• Supervise and mentor accounting staff

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