Content Manager

• Drive regional B2B brand authority through high-impact customer storytelling, blog writing, and video scripting.
• Lead the end-to-end case study pipeline and coordinate with global web teams.
• Build and manage a rolling pipeline of regional customer story candidates, partnering closely with Sales and Field Marketing teams to uncover high-impact use cases.
• Lead the end-to-end production of customer success stories, managing customer outreach, interview coordination, drafting, internal reviews, and final sign-offs.
• Write and edit polished, high-quality case studies, blog posts, deep-dive whitepapers, and engaging email copy that articulates distinct business outcomes.
• Support the production of rich video content and short-form social videos, spanning initial planning and scripting through to production vendor coordination.
• Maintain the editorial calendar and production trackers to ensure content pipelines stay strictly on schedule.
• Organise, update, and audit existing digital content to maintain freshness, relevance, and alignment with shifting product features.
• Partner with global web and publishing teams to coordinate timely content uploads and ensure proper on-site optimisation.
• Manage daily communication and asset hand-offs with external agencies, freelancers, and video production vendors.

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Content Manager