Consultant

• Design and implement digital architecture frameworks that support business transformation and client delivery objectives.
• Establish standards for workflow design, data structures, system integration, reporting, and platform governance.
• Ensure technology, data, and automation considerations are embedded within major client engagements.
• Drive consistency and scalability across digital solutions and delivery approaches.
• Lead the design and deployment of workflow automation solutions that improve efficiency, reduce manual intervention, and enhance operational effectiveness.
• Develop reusable automation frameworks, templates, and tools that can be deployed across multiple engagements.
• Evaluate and implement low-code and no-code solutions where appropriate.
• Identify opportunities to streamline business processes through technology adoption.
• Lead data and analytics workstreams across transformation, organisational development, and operational improvement projects.
• Design dashboards, performance measurement frameworks, and reporting solutions that support executive decision-making.
• Translate complex datasets into actionable business insights and recommendations.
• Promote data-driven approaches to performance management and strategic planning.
• Drive the development and enhancement of proprietary digital platforms, tools, and intellectual property.
• Convert recurring consulting methodologies into scalable digital products and technology-enabled solutions.
• Collaborate with business leaders to identify commercial opportunities for platform and product growth.
• Support innovation initiatives that strengthen market competitiveness and client value creation.
• Lead digital transformation engagements from planning through implementation and adoption.
• Provide strategic guidance to clients on digital roadmaps, technology enablement, and operational transformation.
• Build and maintain strong relationships with senior client stakeholders and decision-makers.
• Contribute to business development activities, proposals, and client presentations.
• Lead, mentor, and develop multidisciplinary teams across digital, analytics, and technology workstreams.
• Foster a culture of innovation, collaboration, continuous learning, and delivery excellence.
• Support capability development initiatives that strengthen organisational digital competencies.

Senior Managing Consultant – Lead, Digital, Data & Platforms Engine

• Lead and coordinate OpenLMIS implementation, optimization, and support activities.
• Support system configuration, customization, testing, rollout, and post-deployment support.
• Translate user, business, and Ministry of Health requirements into actionable technical specifications and implementation plans.
• Coordinate integration planning with relevant national health information systems and interoperability platforms.
• Support alignment of country customizations with OpenLMIS Core architecture and standards to maintain system scalability and upgradability.
• Serve as the primary technical liaison between government counterparts, implementation partners, developers, and support teams.
• Bridge communication and operational gaps between technical and programmatic stakeholders.
• Coordinate issue triage, escalation, troubleshooting, and resolution across helpdesk and development teams.
• Support governance, implementation planning, and sustainability initiatives for OpenLMIS.
• Supervise and guide Helpdesk Officers, including workload coordination, escalation support, and performance monitoring.
• Strengthen helpdesk and support processes, including ticket tracking, documentation, and continuous improvement initiatives.
• Support end-user adoption through technical guidance and structured support mechanisms.
• Coordinate and facilitate user trainings and cascading of program updates to subnational stakeholders.
• Develop and maintain technical and operational documentation, guidance materials, and user support resources.
• Support knowledge transfer and capacity strengthening for government and partner teams.
• Track implementation progress, risks, dependencies, and support issues.
• Provide regular technical and operational updates to VillageReach and relevant stakeholders.
• Contribute to continuous improvement initiatives and strategic planning for long-term system sustainability.

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Senior Managing Consultant – Lead, Digital, Data & Platforms Engine

OpenLMIS Technical Manager Consultant