Consultant

• Design and customization of Dynamics 365: Analyze business requirements and design tailored solutions on Microsoft Dynamics 365 (CRM, Finance & Operations, Sales, Customer Service, etc.).
• Development and integration: Develop technical solutions on Dynamics 365 using languages such as C#, JavaScript, and development tools (Power Platform, Power Automate, etc.).
• Migration and upgrade management: Lead migration projects to Dynamics 365 or platform upgrades, ensuring continuity of service.
• Process optimization: Collaborate with business teams to identify improvement opportunities and propose solutions to optimize processes for customer relationship management, finance, sales, etc.
• Technical support and training: Provide high-level technical support for internal users. Train and support teams to ensure optimal use of Dynamics 365.
• Technology watch: Keep up-to-date with Dynamics 365 platform developments and propose continuous improvements to existing solutions.
• Documentation and reporting: Write technical documentation and performance reports to ensure traceability and understanding of projects.

Senior Consultant, Microsoft Dynamics 365

• Define new digital collaboration methods
• Modernize tools and the digital work experience
• Boost adoption of new digital tools within a large corporate client
• Lead programs for IT infrastructure mergers or separations.

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Senior Consultant, Microsoft Dynamics 365

Cloud, Infrastructure & Workplace Consultant