Community Manager

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans.
• Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans.
• Provides feedback on experience using these tools to leadership to enable continuous improvement.
• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
• Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
• Maintains a high level of working expertise on emerging data for approved indications.
• Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
• Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.

Senior Therapeutic Area Specialist, Cardiovascular Community

• Organize and execute patient and caregiver engagement activities in a variety of settings including one-on-one settings, meetings, programs, and conferences of all sizes, and using a variety of communication media.
• Conduct educational in-services for patients, caregivers, healthcare providers, clinic teams, and advocacy organizations.
• Support national and regional advocacy events, conferences, and community programs, including those held on evenings or weekends as required.
• Identify and share insights with internal teams and National Director PACE & DRS, from field interactions to inform broader educational strategy.
• Collaborate cross-functionally with Residential Stakeholder Director (DRSs), Rare Disease Specialists (RDS), Regional Access Directors (RADs), Medical, Advocacy, and Marketing to ensure timely support and provide education on VYKAT XR to patients and caregivers.
• Serve as a trusted, accessible resource to the PWS community, by providing educational support, while not directing care or offering medical advice.
• Support Caregiver Advisory Boards, including identification and coordination of appropriate advisors.
• Keep timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• Maintain timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• MBOs will be established to measure the effectiveness of PACE educational activities on a continual basis and adjusts course where appropriate.
• Maintain documentation requirements for clinical licenses and clinical certification.

Patient & Community Educator – Missouri Territory

• Organize and execute patient and caregiver engagement activities in a variety of settings including one-on-one settings, meetings, programs, and conferences of all sizes, and using a variety of communication media.
• Conduct educational in-services for patients, caregivers, healthcare providers, clinic teams, and advocacy organizations.
• Support national and regional advocacy events, conferences, and community programs, including those held on evenings or weekends as required.
• Identify and share insights with internal teams and National Director PACE & DRS, from field interactions to inform broader educational strategy.
• Collaborate cross-functionally with Residential Stakeholder Director (DRSs), Rare Disease Specialists (RDS), Regional Access Directors (RADs), Medical, Advocacy, and Marketing to ensure timely support and provide education on VYKAT XR to patients and caregivers.
• Serve as a trusted, accessible resource to the PWS community, by providing educational support, while not directing care or offering medical advice.
• Support Caregiver Advisory Boards, including identification and coordination of appropriate advisors.
• Keep timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• Maintain disease-state and product expertise through continuing education and attendance at relevant symposia, conferences, and other educational opportunities.
• Utilize only approved resources and messages to perform function responsibilities.
• Respect the privacy of patients and their caregivers/families and manage all personal information in accordance with all laws, regulations, and policies.
• Maintain documentation requirements for clinical licenses and clinical certification.

Patient & Community Educator – South Territory

• Provide strategic leadership and direction for Community Infrastructure programs to advance organizational priorities, rural community impact, and long-term program growth.
• Lead and support Regional Area Directors to ensure effective program delivery, operational accountability, staff development, and consistent quality of technical assistance and community engagement services.
• Oversee implementation of multi-year grants and contracts, ensuring compliance, achievement of deliverables, successful funder engagement, and alignment with program goals.
• Manage departmental budgets, revenue targets, and resource development efforts, including identifying earned-income opportunities and supporting fundraising and partnership initiatives.
• Serve as a collaborative member of the Senior Leadership Team to strengthen cross-department coordination, operational excellence, workforce planning, and organizational innovation.
• Represent the organization with federal, state, philanthropic, and national partners while advocating for rural infrastructure investment, policy priorities, and community development initiatives.

Senior Director – Community Infrastructure

• Serve as the primary point of contact for property owners and board members
• Oversee vendor relationships and service contracts
• Manage property maintenance and work orders
• Coordinate with the corporate office and collaborate across departments
• Handle budget management
• Respond to emails, phone calls, and action items from residents and board members
• Organize and manage HOA board and annual meetings
• Ensure community compliance with governing documents

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Senior Therapeutic Area Specialist, Cardiovascular Community

Patient & Community Educator – Missouri Territory

Patient & Community Educator – South Territory

Senior Director – Community Infrastructure

Community Association Manager