Community Manager

• Manage and moderate NoGigiddy's online community spaces — Discord, Facebook Group, Reddit, and social comments
• Respond to member questions, posts, and feedback in a timely and authentic brand voice
• Create regular community content — polls, threads, announcements, and conversation starters
• Identify and recognize top community members and power users
• Collect community feedback and surface insights to the product and content teams
• Coordinate with the social and support teams to resolve escalated issues
• Monitor community health metrics and report trends weekly

• Communicates with individuals, agencies, and nonprofits
• Creates a streamlined process for sponsorship and donation requests
• Completes a Donation Request Form for all requests
• Attends sponsored events as a representative of the bank
• Travels to locations and community events within designated market
• Recruits and organizes volunteers for sponsored events
• Examines potential marketing opportunities related to sponsorships
• Generates monthly board reports on sponsored community events
• Promotes the bank to the public through speaking engagements

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Community Manager

Community Enrichment Officer