Communications

• Meets regularly with staff to coordinate, plan, assign and schedule work tasks; Tasks include, but are not limited to: EI sketch review, project scopes of work, design reports, SCADA and telecommunications device settings, neighboring entity notifications, as well as maintenance and field staff support.
• Ensures leadership is provided in the development of assigned SCADA and telecommunications standards and coordinates with the other Engineering groups to ensure they are followed consistently.
• Provides input into the annual capital maintenance budget process with focus on field communications projects. Perform regular review of the status of the budget.
• Works closely with the other engineering groups to ensure efficient and effective processes are followed in the course of work.
• Oversees NERC Reliability Standards assignments to staff Subject Matter Experts for both 693 and CIP requirements.
• Coaches, mentors and performs performance reviews and guides training and development of employees with their Employee Self-Development Plans.
• Interviews and evaluates candidates for employment and makes hiring recommendations.
• Actively participates in industry forums, conferences and staff recruiting activities.

Supervisor, SCADA & Telecommunications

• Draft, edit, and format content for a variety of channels, including internal communications channels, social media posts, web updates, blog posts, campaign copy, and promotional materials
• Assist in maintaining editorial calendars and organizing content workflows
• Support publishing and alignment of content on internal and external platforms
• Help execute integrated campaigns by preparing assets, drafting copy, and coordinating with internal and external teams on deadlines
• Work closely with internal communications, external communications, HR, marketing, and other teams to gather information and support content needs
• Review content for accuracy, clarity, and alignment with brand guidelines

Communications Specialist

• Identify campaigns for our team to test over email, social and press that would likely resonate with conservative media.
• Consistently bring in top tier media coverage on a select number of powerful campaigns.
• Consistently get social media influencers to promote campaigns within your portfolio, work with our social team to generate content for our channels that performs well.
• Support petition starters to drive their campaigns to victory and talk about their campaign to press.
• Write brand emails that perform well to a wide swath of Change.org’s email audience.
• Be on top of compelling news stories to help with campaign selection and escalation.
• Use media to drive campaign impact, victory, and brand awareness; including pitching to press, building reporter lists, and suggesting stories for social media.

Communication Strategist

• Builds, installs, decommissions, assembles, and modifies telecom equipment and troubleshoots existing sites
• Prepares radios, climbs towers, sets RETs, azimuths, down tilts, connects conduit, pulls wire, builds/tests jumpers, and terminates fibers, coax, and AC & DC voltages
• Routes cabling, including coax, DC power cable, and fiber optic cable, according to site documentation and schematics
• Reads plans and construction drawings
• Performs basic crane signaling to direct lifting and moving of equipment
• Verifies that required materials are on the job site, identifies missing materials, and informs the Foreman as needed
• Assists in performing job site system tests, including PIM, SWEEP, Fiber OTDR, and optical power/light testing
• Performs work on ground, in structures, inside/outside buildings, on rooftops, and in crawl spaces
• Cleans and organizes the work environment
• Maintains and upkeeps equipment and tools
• Other duties as assigned

Telecommunications Tower Technician 2

• Build and install telecommunications equipment on customer job sites
• Perform testing and assist with related tasks under supervision
• Assist in performing jobsite system tests
• Troubleshoot site issues as they arise
• Route cabling including coax and fiber optic cable
• Perform basic crane signaling
• Clean and organize jobsites, tools, and crew trucks

Telecommunications Tower Technician I

• Support development and execution of integrated communications plans aligned with business priorities
• Translate complex business priorities and initiatives into clear, audience-relevant messaging across communications channels
• Execute day-to-day media relations efforts, including media list development, pitching, follow-up and drafting materials such as news releases, briefing documents and talking points
• Own social media content planning and editorial calendar execution, including aligning content to campaigns and business priorities, as well as day-to-day scheduling and publishing
• Support executive visibility through development of social content, contributed content and briefing materials
• Partner cross-functionally to ensure alignment and consistency across communications and campaigns
• Monitor media coverage and social media performance, summarizing insights and supporting recommendations to improve results

Strategic Communications Specialist

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

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