Cloud Engineer

• Define the end-to-end cloud architecture, ensuring a secure and modular platform capable of flawless performance
• Lead the implementation of event-driven, serverless, and containerized services using leading cloud providers such as AWS and/or Azure
• Develop and maintain infrastructure-as-code (IaC) practices with tools like Terraform, CloudFormation, ensuring scalable and repeatable deployments
• Collaborate with software engineers, interoperability teams, and security experts to support microservices, APIs, and IAM protocols
• Drive architectural decisions that strictly adhere to compliance standards including HIPAA, GDPR, CLIA, and FDA/IVDR
• Implement monitoring, cost optimization, CI/CD pipelines, and DevSecOps standard methodologies to ensure seamless operations
• Mentor and guide engineering teams, participate in design reviews, and contribute to long-term platform planning

Senior Staff Cloud Architect

• Design, configure, and administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Copilot, and related security/compliance features.
• Administer and harden Entra ID (Azure AD), including conditional access, identity protection, app registrations, and role‑based access control.
• Own Exchange Online configuration: mail flow, transport rules, connectors, policies, hybrid connectivity, and advanced troubleshooting of mail delivery issues.
• Investigate incidents, identify patterns, and develop detection queries and reports leveraging Microsoft 365 Defender, Purview, and Log Analytics.
• Collaborate with security and networking teams to implement and maintain security baselines, DLP, retention, eDiscovery, and auditing across the M365 environment.
• Develop and maintain automation, scripts, and integrations to streamline administration, reporting, and provisioning.
• Contribute to CI/CD and infrastructure‑as‑code practices (e.g., Azure DevOps, GitHub) for Microsoft 365 configuration and related workloads.
• Work with containerized and cloud workloads (e.g., Kubernetes) where they integrate with M365/Entra for identity, security, or application access.
• Lead complex incident response and root‑cause analysis for M365 and identity‑related outages and security events.
• Produce and maintain technical documentation, standards, runbooks, and architectural diagrams for Microsoft 365 and Entra services.
• Mentor junior collaborators and provide guidance on best practices, governance, and operational excellence.

Senior Cloud Engineer

• Work with Support Teams to troubleshoot issues and resolve customer inquiries
• Provide guidance and recommendations to increase efficiency and reduce customer incidents
• Develop tooling and processes to drive and improve customer experience
• Create playbooks and provide mentoring to support teams
• Be a technical point of escalation for Cloud Administrators and Engineers
• Lead cross-functional business continuity and transformational projects
• Advise leadership in setting and executing technological strategies
• Proactively assess, propose, and implement enhancements to systems and processes
• Lead Workload/Workforce Management and Optimization tasks
• Review technical training for all Rackers supporting Rackspace Supported Cloud Products
• Coach, mentor and assist Rackers across the business

VMware Cloud Engineer, IV

• Architect, deploy, and manage Azure infrastructure including compute, networking, storage, identity, and security services.
• Administer and optimize Microsoft 365 workloads, including Exchange Online, Teams, SharePoint, and security/compliance features.
• Support and maintain GCC High (Government Community Cloud) environments, ensuring adherence to federal compliance and security requirements.
• Lead configuration, policy development, and lifecycle management in Microsoft Intune (Endpoint Manager) for Windows, iOS, and Android devices.
• Design, deploy, and support Azure Virtual Desktop (AVD) environments, including image management, FSLogix, scaling, and performance tuning.
• Manage and maintain server infrastructure (Windows Server, AD DS, DNS, DHCP, Group Policy) in hybrid environments.
• Administer and enhance identity and access management using Microsoft Entra ID, including Conditional Access, MFA, SSO, and identity governance.
• Implement cloud security best practices, monitoring, and compliance controls across Azure and M365.
• Troubleshoot complex cloud, identity, and infrastructure issues across hybrid environments.
• Develop documentation, runbooks, and operational standards for cloud services.

• Build the cloud where the magic lives.** **Design, deploy, and operate secure, scalable AWS environments (EC2, VPC, IAM, S3, Aurora, and Neptune) that keep our systems fast and our data exactly where it belongs, supporting CMS as it merges systems into one AI-driven platform.
• Respect the pillars.** **Build to the AWS Well-Architected Framework, balancing performance, reliability, security, and cost like they actually matter (because they do).
• Give AI a home.** **Stand up the cloud environment for AI, hosting open-source LLMs and ML workloads (think SageMaker, Glue, DataBrew) entirely within CMS’s AWS account, so sensitive data never wanders off.
• Keep the lights on.** **Implement high availability, disaster recovery, and COOP continuity so we hit our SLAs even on a genuinely bad day.
• Make security non-negotiable.** **Wire up AWS Security Hub, Config, and Audit Manager to keep us continuously compliant inside a FISMA Moderate boundary aligned to RMF, ARS, and IS2P2.
• Run a tidy multi-tenant house.** **Build isolated, segregated, quota-managed spaces where different teams can experiment with AI without elbowing each other.
• Be the bouncer.** **Design least-privilege IAM and role-based access controls, then keep them honest with regular access reviews and audits.
• Make it observable.** **Set baselines, configure monitoring and alerting, and turn system health into something the whole team can actually see, ideally before a user files a ticket.
• Chase the waste.** **Model cloud costs, hunt down savings with tools like AWS Trusted Advisor, and help keep our AI workspace financially sane.

• Build and Maintain Platform as a Service Offering using RedHat OpenShift.
• Work with A&A Team to maintain security requirements for the operation of systems.
• Maintain and improve existing infrastructure (build out autoscaling, support new services, optimize for cost efficiencies/authentication/search, etc).
• Produce detailed documentation.
• Maintain System in AWS environment using EC2, S3, ELB, and RDS.
• Maintain System in a VMware vSphere environment, using NSX, and NetApp StorageGRID.
• Automate and optimize service deployments.

• Design, create, and manage cloud applications and services using AWS services
• Integrate and optimize CI/CD pipelines for AWS application deployments
• Monitor AWS service performance using tools like CloudWatch
• Collaborate closely with engineering, DevOps, and offshore teams
• Remain updated on the latest AWS services, Node.js, TypeScript features

Senior AWS Engineer – Enterprise Services Integration

• Design, develop, migrate, and maintain scalable data pipelines and ETL processes on Microsoft Fabric and utilize Azure data & analytics resources.
• Design and implement data integration processes to extract, transform, and load (ETL) data from various sources both on-prem, external 3rd party applications, and other cloud providers.
• Understand, design and implement data solutions following industry standard architectural frameworks such as Data Mesh, Data Lake, Data Fabric and Data Warehouse architectures.
• Design and implement industry standard data modeling techniques for semantic modeling for Power BI such as “Star” or “Snowflake” schemas.
• Create data processing workflows and pipelines to support data analytics, machine learning, and other analytic-driven applications.
• Implement CI/CD pipelines for automating data engineering processes using Azure DevOps or GitHub.
• Collaborate with cross-functional teams to understand data requirements and implement effective data integration solutions.
• Set up monitoring solutions using Azure Monitor, Azure Log Analytics, Fabric Data Activator, and other Azure solutions to track the performance of data pipelines or analytics workflows to ensure data quality, integrity, and performance.
• Work with cloud security teams to set up and configure various Microsoft security solutions such as Purview and Sentinel to monitor and alert security and compliance best practices throughout the data & analytics lifecycle.
• Conduct thorough testing and validation of data solutions to ensure the accuracy, completeness, and reliability of the delivered data products.
• Implement, optimize, and maintain cost-effective data & analytics solutions by leveraging Azure Cost Management tools and best practices.
• Stay updated on industry regulations and implement necessary changes to maintain compliance.

Cloud Engineer – Data

• Developing and implementing innovative software solutions to drive digital transformation and enhance business performance
• Designing, coding, and testing applications to deliver exceptional user experiences
• Managing and integrating APIs to support seamless application functionality
• Utilizing application development frameworks and methodologies to streamline software development processes
• Conducting code reviews and adhering to coding standards to maintain software quality
• Collaborating with cross-functional teams to analyze business requirements and translate them into technical specifications
• Leading efforts in continuous integration and continuous delivery (CI/CD) to optimize software deployment
• Troubleshooting and debugging software issues to validate smooth operation and performance
• Engaging in business process improvement initiatives to enhance client support and service delivery
• Building and maintaining client relationships to understand and anticipate their evolving needs

Full-Stack Cloud Engineer

• Execute full lifecycle implementation of telecom network functions in cloud-native environments
• Collaborate with internal stakeholders, external vendors, and cloud providers
• Manage design, deployment, acceptance, operations, documentation, and support activities
• Ensure smooth handover from deployment to operations with proper knowledge transfer
• Work across full mobile network architecture and network elements (NEs)
• Support technologies across 2G, 3G, 4G, 5G, and Fixed Wireless Access (FWA)
• Manage core network functions including: Packet Core, IMS Core, Charging & Policy, Registration & Subscriber Repositories
• Apply deep knowledge of telecom protocols and architectures
• Implement and maintain FCAPS (Fault, Configuration, Accounting, Performance, Security) frameworks
• Deploy and operate telecom infrastructure in cloud-native environments
• Work with platforms including AWS, Azure, OpenShift, and VMware
• Configure and manage infrastructure templates (e.g., Heat, YAML)
• Ensure adherence to deployment standards and best practices
• Continuously improve deployment and operational processes
• Partner with R&D and Engineering teams to automate workflows
• Identify opportunities to enhance efficiency, reliability, and scalability
• Support development of infrastructure-as-code and automation frameworks

Telecom Cloud Engineer

• Lead large-scale cloud migrations or enterprise infrastructure transformations
• Collaborate with technical teams, business leaders, and external partners
• Oversee a portfolio of multiple projects and lead a global transformation program
• Engage with stakeholders on the role of data in the business
• Adapt to different needs in a changing environment

Director, Infrastructure & Cloud Engineering

• Build and maintain products and native cloud services focused on application development lifecycle automation across multiple cloud environments including AWS, Azure, GCP , and OCI.
• Apply best practices and best of breed services within and across multiple CSPs to provide parity and cohesive integration within the customer’s hybrid cloud enterprise.
• Work with the cloud, security, testing, and application teams to build orchestration pipelines
• Build, support, and maintain CI/CD pipelines that conduct multiple deployments a day
• Contribute to a culture of continuous improvement by establishing and participating in feedback loops
• Meet with applications on a regular cadence to provide support and identify opportunities for optimization
• Serve as a main point of contact for all technical needs and become the subject matter expert of the applications the team manages.
• Become a subject matter expert with CMS Hybrid Cloud and CMS Enterprise Shared Service offerings
• Develop strong relationships and partnerships with the other CMS Hybrid Cloud Product Teams
• Continuously refresh infrastructure components such as EC2 instances, Cloud Formation Stacks, Kubernetes clusters, containers, etc.
• Promote strong quality control practices for all managed services as well as maintain robust documentation
• Work independently to resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning, and interpretation.

Senior Multi-Cloud Engineer

• Support and manage Multi Account AWS cloud environments, including but not limited to VPC, EC2, Route 53 and other Core AWS Services.
• Manage and support AWS and Onsite network infrastructure, including routing, connectivity, and firewall configurations.
• Administer and maintain Palo Alto firewalls, including policy management, VPNs, and security configurations.
• Monitor system and network performance, respond to alerts and participate in incident response and on-call rotation.
• Troubleshoot infrastructure, network, and cloud-related issues across environments.
• Assist with infrastructure deployments, changes, and upgrades in collaboration with engineering teams.
• Contribute to automation and process improvements to enhance operational efficiency.
• Maintain documentation of configurations, processes, and procedures.

• Architect the modernization of enterprise-class software applications
• Work in coordination with Agile development teams
• Architect, design, build, migrate, expand, automate, and sustain a multi-tenant cloud platform/enterprise
• Leverage experience in cloud software architecture to direct the development of solutions
• Maintain integrity and security of systems
• Support and develop automation
• Collaborate with teams of UI/UX designers, cloud engineers, architects, and DevOps teams

Cloud Application Architect – Node.js, React.js

• Designing and deploying AI agents using Google’s Gemini models
• Using GCP’s Vertex AI as the primary ML platform (model hosting, pipelines, endpoints)
• Building with Google’s agent tooling — the Agent Development Kit (ADK) for constructing agent logic, and the Managed Agents API for running/orchestrating them at scale
• Architecting and implementing infrastructure as code (IaC) .
• Defining administrative choices for environments that are auto-configured by IaC.
• Focus on agent use cases , including relationships with BigQuery databases, enterprise connectors, and agent orchestration.
• Heavy leverage of Vertex .
• Investigating and tweaking designs to avoid issues with Pfizer’s enterprise infrastructure and GCP limitations.

Senior Cloud Platform Engineer

• As a (Senior) Cloud Architect with German Skills (all genders), you design, develop and evolve modern cloud architectures across AWS and Azure environments.
• You work closely with customers and technical teams to create scalable, secure and high-performing cloud solutions while driving architectural best practices and innovation.
• Design, implement and further develop cloud architectures and operating models based on AWS and/or Microsoft Azure.
• Develop and maintain cloud architecture standards, blueprints and best practices.
• Design sustainable security, governance and management processes for cloud platforms and applications.
• Ensure security, scalability, reliability and performance of cloud-based solutions.
• Analyze business and technical requirements and translate them into sustainable cloud architectures.
• Collaborate closely with software engineering, DevOps and infrastructure teams to enable automation and cloud-native solutions.
• Support technical decision-making and communicate architectural concepts to both technical and non-technical stakeholders.
• Drive cloud modernization initiatives and support customers throughout their cloud transformation journey.
• Monitor and optimize cloud costs, resource usage and operational efficiency.

Senior Cloud Architect, German Skills

• Support the engineering team responsible for secure workstation images, patching, enrollment, baseline enforcement, and telemetry coverage.
• Support escalated ticket resolution activities tied to endpoint engineering rather than routine Tier 1 help desk operations.
• Participate in enrollment workflows, lifecycle operations, logging and monitoring support, and documentation updates.
• Help maintain runbooks, checklists, validation artifacts, and knowledge transfer materials used by delivery teams.

Cloud Service Desk Representative

• Design, implement, operate, and optimize Microsoft 365, Azure, and Microsoft security services.
• Implement and maintain cloud security controls aligned to federal security standards, Zero Trust architecture, and Federal Risk and Authorization Management Program (FedRAMP) Moderate requirements.
• Administer and secure identity services using Entra ID, conditional access, privileged access controls, and least-privilege models.
• Manage and support Exchange Online, Teams, SharePoint Online, and related collaboration workloads.
• Support Azure infrastructure, application workloads, networking, troubleshooting, and hybrid integrations.
• Configure and manage Defender, Sentinel, Purview, and related platforms for threat protection, data governance, and response readiness.
• Produce technical documentation, training materials, reporting, and dashboards, including health, compliance, spend, and utilization reporting.
• Support incident response and disaster response playbooks and procedural documentation.

Senior Cloud Engineer, Microsoft

• Architect secure, scalable Azure GovCloud infrastructures and network connectivity
• Design cloud-native data platforms, pipelines, and analytics architectures
• Automate cloud provisioning with Terraform/ARM/Bicep
• Ensure consistent, FedRAMP-compliant environments
• Implement Azure AD, RBAC, least-privilege, encryption, and NIST-aligned security controls
• Apply DISA STIGs/CIS benchmarks and lead architecture reviews/documentation
• Drive FinOps optimization and guide engineering teams on cloud best practices
• Migrate and modernize with config-level changes
• Push toward Platform as a Service (PaaS) and cloud-native where possible
• Replatform if the application can leverage Azure PaaS
• Rehost using Azure Infrastructure-as-a-Service (IaaS) if the application can’t leverage Azure PaaS
• Use Microsoft Cloud Adoption Framework (CAF) and the Azure Well-Architected Framework

Azure Cloud Architect – Developer SME

• Supports efforts of limited complexity to execute the defined software engineering roadmap
• Leads small-to-medium features from technical design through completion
• Supports the defined software engineering roadmap
• Performs coding, debugging, testing and troubleshooting throughout the development process in projects with moderate complexity under supervision
• Stays current on industry trends and serves as an expert on the software development lifecycle and agile engineering practices
• Coaches others, as needed
• Conducts demos of application features and designs features to support automated testability
• Collaborates with users to translate requirements into design specifications for the review of more senior members of the team
• Produces high-quality solution or deliverables in accordance with effort estimates and specifications
• Supports the implementation of new architectures, standards, methods and logic for enterprise software in accordance with business strategies and specifications
• Carries out proper documentation of software design and works with business partners to design and implement solution to meet architecture standards

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Senior Staff Cloud Architect

Senior Cloud Engineer

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Senior Cloud Engineer

Cloud Engineer

Cloud Engineer

Senior AWS Engineer – Enterprise Services Integration

Cloud Engineer – Data

Full-Stack Cloud Engineer

Telecom Cloud Engineer

Director, Infrastructure & Cloud Engineering

Senior Multi-Cloud Engineer

Cloud Engineer

Cloud Application Architect – Node.js, React.js

Senior Cloud Platform Engineer

Senior Cloud Architect, German Skills

Cloud Service Desk Representative

Senior Cloud Engineer, Microsoft

Azure Cloud Architect – Developer SME

Software Engineer, Full Stack .NET, Azure Developer