Cloud Engineer

• Architect and implement serverless, event-driven, and containerized cloud applications using AWS services (e.g., Lambda, API Gateway, DynamoDB, Step Functions, S3, ECS/EKS)
• Build robust, secure, and high-performance cloud-native solutions, leveraging both front-end (Angular, TypeScript) and back-end (Node.js, Java, RESTful APIs) technologies
• Lead the design and integration of Generative AI workflows leveraging Amazon Bedrock, RAG pipelines, and knowledge-base-driven context engineering for intelligent, reliable, and extensible AI solutions
• Develop and maintain internal frameworks, reusable modules, and developer platforms to enhance developer experience, maintainability, and cloud efficiency
• Implement multi-tier architectures and RESTful microservices, integrating with upstream and downstream systems
• Manage databases with Amazon RDS (MySQL/PostgreSQL), DynamoDB, and Aurora, including both SQL and NoSQL modeling
• Design and maintain CI/CD pipelines and apply Infrastructure as Code (IaC) practices using Terraform and CloudFormation
• Employ testing frameworks and backend testing tools to ensure code quality and reliability
• Collaborate cross-functionally with product, design, and data science teams to bridge business goals with scalable cloud solutions
• Champion accessibility-first design and inclusive engineering practices across products and internal tooling
• Mentor engineers and influence architectural direction aligned with organizational growth and sustainability objectives
• Implement logging, monitoring, and distributed tracing using AWS and third-party tools (e.g., CloudWatch, X-Ray, ELK stack)
• Optimize application performance and ensure high availability through AWS scaling and caching mechanisms (Elastic Load Balancer, CloudFront)

Senior Full Stack Engineer – AWS

• developing and implementing innovative software solutions to drive digital transformation and enhance business performance
• designing, coding, and testing applications to deliver exceptional user experiences
• managing and integrating APIs to support seamless application functionality
• utilizing application development frameworks and methodologies to streamline software development processes
• conducting code reviews and adhering to coding standards to maintain software quality
• collaborating with cross-functional teams to analyze business requirements and translate them into technical specifications
• leading efforts in continuous integration and continuous delivery (CI/CD) to optimize software deployment
• troubleshooting and debugging software issues to validate smooth operation and performance
• engaging in business process improvement initiatives to enhance client support and service delivery

Full-Stack Cloud Engineer

• Lead, manage, coach, and develop a team of cloud engineers and architects
• Own hiring, onboarding, retention, and team capacity planning
• Partner with the Lead Cloud Infrastructure Architect and senior engineers to execute the cloud infrastructure roadmap
• Drive day-to-day delivery of cloud engineering work including design, implementation, automation, observability, and incident response
• Establish and maintain strong working relationships with stakeholders
• Provide leadership during monitoring, troubleshooting, and root cause analysis for security and infrastructure events
• Manage team budget, vendor relationships, and software/licensing renewals

Manager, Cloud Engineering

• Provision and configure virtual machines (VMs), storage, and networking components
• Use Infrastructure as Code tools like Terraform, Bicep, or ARM templates to automate deployments
• Implement identity management (Microsoft Entra ID), firewalls, and encryption to protect data
• Use Azure Monitor and Log Analytics to track performance and optimize cloud costs
• Collaborate with DevOps teams to streamline application code releases using Azure DevOps or GitHub Actions
• Design and maintain backup and failover strategies to ensure 99.99% system availability

Azure Engineer, Associate

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Identify, drive, and implement services to standardize cloud environments across the enterprise.
• Build reusable architectures and services that can be leveraged by agile teams to improve development velocity.
• Ensure applications follow best practices for fault tolerance, separation of duties, observability, and operational simplicity.
• Design and operationalize cloud solutions that integrate Contact Center platforms and Voice Bot technologies.
• Act as a subject matter expert for conversational AI and voice automation within customer engagement workflows.
• Advise on scalability and development opportunities to enhance customer experience capabilities.
• Deliver tooling and capabilities for cloud compliance, metrics, reporting, and cost management.
• Translate business requirements into secure, scalable cloud solutions aligned with enterprise architecture principles and guardrails.
• Apply DevSecOps principles and Agile methodologies to build immutable infrastructure using Infrastructure as Code (IaC).
• Serve as a trusted cloud and customer experience expert for aligned business units.
• Mentor junior team members and influence technical decisions to enable The Hartford’s technology transformation.
• Work closely with the Chief Technology Office, Enterprise Data Office, Claims and Contact Center operations to deliver simple, outcome-driven solutions.

AWS Cloud Engineer – Contact Center

• Design, build, and operate Azure cloud infrastructure and shared platform services supporting digital workloads.
• Implement and evolve Azure landing zones, subscriptions, networking, identity, and governance aligned with enterprise standards.
• Build cloud‑native solutions using Azure PaaS services, containers, and managed platforms.
• Apply DevOps and SRE practices, including CI/CD, monitoring, alerting, and operational readiness.
• Enable systems on Azure through secure, standardized platform capabilities.
• Design and implement cloud‑based architectures for various applications, including API‑driven and event‑driven patterns.

Principal Azure Cloud Engineer

• Play a hands-on senior engineering role within BMO’s Azure cloud ecosystem
• Design, build, and operate secure, scalable Azure infrastructure and platform services that support digital workloads
• Implement and evolve Azure landing zones, subscriptions, networking, identity, and governance aligned with enterprise standards
• Build cloud-native solutions using Azure PaaS services, containers, and managed platforms
• Apply DevOps and SRE practices, including CI/CD, monitoring, alerting, and operational readiness
• Enable systems on Azure through secure, standardized platform capabilities
• Design and implement cloud-based architectures for various applications, including API-driven and event-driven patterns
• Automate environment provisioning, configuration, and policy enforcement across environments

Senior Azure Cloud Platform Engineer

• Design, develop, and implement new applications/services and enhancements to existing systems in an agile environment.
• Translate technical requirements and architecture designs into high-quality, maintainable code.
• Participate in application design, technical specifications, and testing to ensure functionality and performance.
• Develop and integrate APIs and microservices.
• Work with both relational and NoSQL data stores, including Azure Storage solutions.
• Support ongoing Operations and Maintenance (O&amp;M) efforts for existing applications.
• Collaborate with cross-functional team members to meet client needs and project goals.
• Contribute to continuous improvement efforts, including code quality, testing, and deployment practices.

Senior Microsoft Azure Developer

• Responsible for leading the design, implementation, and operation of enterprise cloud infrastructure services across a multi-cloud environment
• Provide strategic and technical leadership for cloud platforms, including Microsoft Azure as the primary platform
• Oversee cloud governance, security, and operational excellence
• Manage a Cloud Architect and key infrastructure transformation initiatives
• Define and execute the enterprise cloud infrastructure strategy aligned with business and IT priorities
• Lead the design and architecture of scalable, resilient, and secure cloud solutions across Azure, AWS, and GCP
• Drive adoption of cloud best practices, including Infrastructure as Code (IaC) and automated deployment models
• Manage monitoring, logging, and observability using tools such as Azure Monitor, Sentinel, and equivalent multi-cloud solutions
• Implement and enforce cloud security frameworks including identity and access management (IAM), encryption, and security policies
• Ensure compliance with regulatory standards such as GDPR and CMMC
• Drive cost management strategies to optimize cloud spend and improve financial accountability
• Manage cloud and infrastructure projects, ensuring delivery on time, within scope, and aligned to business goals
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Cloud Infrastructure Manager

• Build and optimize email, SMS, and MMS campaigns using Journey Builder, Email Studio, Automation Studio, and Content Builder
• Develop dynamic content, personalization, and conditional logic using AMPScript and SSJS
• Design, maintain, and optimize data extensions, contact models, and automations within Salesforce Marketing Cloud
• Develop landing pages and microsites using CloudPages
• Build and maintain integrations between Salesforce Marketing Cloud and external systems using REST and SOAP APIs, OAuth, JSON, and XML
• Partner cross-functionally with program managers, stakeholders, and developers to align on technical requirements and successful execution
• Work across a multi-cloud Salesforce environment including Sales Cloud, Health Cloud, Data Cloud, Datorama, Evergage, and Attentive
• Support reporting and automation frameworks across business stakeholders utilizing platforms such as Power BI, Tableau, Google Cloud, and Datorama
• Provide production support, including troubleshooting, root cause analysis, and deployment of enhancements and fixes
• Identify opportunities to improve scalability, automation efficiency, and overall platform performance
• Contribute within an Agile development environment and support technical best practices across the team

Salesforce Marketing Cloud Developer

• Developing software applications using programming languages such as Java, Python, and C#.NET
• Implementing object-oriented design principles to create scalable and maintainable software solutions
• Participating in code reviews to uphold coding standards and improve software quality
• Debugging and troubleshooting software issues to ensure smooth application functionality
• Collaborating with team members to analyze business requirements and translate them into technical specifications
• Utilizing software development methodologies to manage project timelines and deliverables
• Designing user interfaces with SwiftUI and Flutter for cross-platform applications
• Engaging in quality assurance testing to validate software performance and reliability
• Supporting enterprise application architecture to align software solutions with business goals
• Applying microservices architecture to enhance application flexibility and scalability
• Contributing to business process improvement initiatives through software solutions
• Assisting in the development of solution architecture to meet specific business needs

Software Engineering Associate, Cloud Engineering, Data & Analytics

• Lead projects in AWS and GCP and break down work for engineers
• Identify, drive and lead in the implementation of products and reference implementations to standardize how we deploy applications in AWS and GCP
• Designs reusable architectures and services that can be leveraged by agile teams to improve development velocity
• Knows how applications should be engineered by following fault tolerate best practices, with proper data replications and multi region support
• Develops applications in Python to support automating manual processes and repeatable decision making
• Develops Infrastructure as Code (IaC) using Terraform and CloudFormation templates, YAML files, build specifications, and Python Lambda functions to have a completely automated build and release process for all AWS resource infrastructure and code artifacts
• Highly knowledgeable of Amazon Web Services including but not limited to ECS, RDS Aurora Postgres, Lambda, CloudWatch, EKS, S3, IAM, SNS, SQS, EventBridge
• Ability to design systems and implement new software architecture patterns
• Mentor Cloud Engineers and Software Engineers
• Troubleshoot problems with software and infrastructure
• Automating disaster recovery, high availability, and fault tolerance
• Present new ideas to leadership and present on topics to improve the learning of others
• Communicate clearly and professionally both in speech and in writing

Senior Cloud Engineer – AWS

• Build technical strategy for broad or complex requirements.
• Participate in the strategic development of methods, techniques, and evaluation criteria for projects and programs.
• Drive all aspects of technical architecture, design, prototyping and implementation.
• Provide leadership and technical expertise in support of building a technical plan and backlog of stories.
• Collaborate and partner with product managers, designers, and other engineering groups.
• Assist support and operations teams in identifying and quickly resolving production issues.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Staff Cloud Engineer – Contract

• Architect, document, and evolve Grindr’s cloud infrastructure platform across AWS, Kubernetes, and Terraform — establishing the standards and patterns engineering teams build on
• Design and implement scalable infrastructure solutions that improve developer velocity, platform reliability, and operational efficiency across multiple AWS environments
• Lead capacity planning and performance optimization for high-volume, globally distributed systems running on EKS
• Drive infrastructure automation initiatives across provisioning, deployments, observability, security, and platform operations
• Partner closely with product engineering teams to design infrastructure patterns for new microservices and platform capabilities
• Contribute to cloud architecture decisions, infrastructure best practices, and operational readiness initiatives across the engineering organization
• Mentor engineers on infrastructure design, Kubernetes adoption, and cloud-native development practices
• Evaluate and integrate emerging AI-driven infrastructure tooling and operational workflows into the platform engineering ecosystem

Staff Cloud Engineer

• Lead the design and implementation of a unified Microsoft Entra identity architecture, consolidating multiple tenants and legacy identity systems
• Assess current cloud and identity environments, identify gaps, and build scalable solutions across Azure and AWS
• Develop and enhance Infrastructure as Code (Terraform) to automate provisioning and improve operational efficiency
• Troubleshoot complex cloud, networking, and identity-related issues across multiple product lines in a fast-paced environment
• Collaborate with cross-functional teams to design, approve, and implement cloud and IAM solutions, balancing architecture with hands-on execution
• Leverage AI tools to accelerate development, automation, and problem-solving, improving speed and quality of delivery

IAM Cloud Engineer

• Design, configure, and administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Copilot, and related security/compliance features.
• Administer and harden Entra ID (Azure AD), including conditional access, identity protection, app registrations, and role‑based access control.
• Own Exchange Online configuration: mail flow, transport rules, connectors, policies, hybrid connectivity (if applicable), and advanced troubleshooting of mail delivery issues.
• Use Kusto Query Language (KQL) in tools such as Microsoft 365 Defender, Purview, and Log Analytics to investigate incidents, identify patterns, and develop detection queries and reports.
• Collaborate with security and networking teams to implement and maintain security baselines, DLP, retention, eDiscovery, and auditing across the M365 environment.
• Develop and maintain automation, scripts, and integrations using PowerShell and Microsoft Graph API to streamline administration, reporting, and provisioning.
• Contribute to CI/CD and infrastructure‑as‑code practices (e.g., Azure DevOps, GitHub) for Microsoft 365 configuration and related workloads.
• Work with containerized and cloud workloads (e.g., Kubernetes) where they integrate with M365/Entra for identity, security, or application access.
• Lead complex incident response and root‑cause analysis for M365 and identity‑related outages or security events.
• Produce and maintain technical documentation, standards, runbooks, and architectural diagrams for Microsoft 365 and Entra services.
• Mentor junior administrators and provide guidance on best practices, governance, and operational excellence.

Senior Cloud Engineer

• Implement cloud-native backend services and APIs for GNOS that directly support GN’s hearing products and R&D roadmaps.
• Design and implement resilient, observable services (logging, tracing, metrics, alerts) aligned with product and platform SLAs/SLOs.
• Work closely with R&D test engineers to ensure comprehensive test coverage (unit, integration, contract, performance).
• Participate in backlog refinement, estimation, and technical design discussions, balancing platform health with product delivery.
• Identify and help address technical debt in GNOS services, focusing on areas that unlock product innovation, performance, or reliability.

Cloud Developer – GNOS Platform

• Collaborate with product managers, security teams, and other stakeholders to define infrastructure and platform requirements and delivery timelines.
• Develops and review infrastructure code, enforce best practices, and ensures compliance with security standards.
• Support sprint planning, task allocation, and operational performance tracking.
• Creates and updates Infrastructure as Code (IaC), CI/CD pipelines, Ansible, Packer, Python, and cloud-native automations.
• Automates management of cloud networks (VPC/VNet), Transit Gateways, DNS, Onpremise Connections, Load balancers, Web Application Firewall (WAF) configurations, certificates, and automations for web applications.
• Automates management of cloud security controls - NSGs, IAM roles, policies, etc. to comply with Elevance Health standards.
• Leads disaster recovery designs and automations for cloud deployed components.
• Leads the ITIL processes - incident, request, change management and may coordinate with other teams as necessary.
• Maintains active relationships with customers to determine business requirements and leads requirements gathering meetings.
• Owns the change request process and may coordinate with other teams as necessary.
• Provides technical advice and weighs in on technical decisions that impact cross-functional teams.
• Develops and owns list of final enhancements.

Senior Cloud Platform Engineer

• Design, build, and operate cloud infrastructure and platform services, supporting enterprise-scale workloads.
• Collaborate with cloud architects, application teams, and security partners to deliver secure, scalable, and resilient solutions following AWS best practices.
• Automate infrastructure provisioning, configuration, and operational tasks using infrastructure-as-code and scripting approaches.
• Troubleshoot and resolve complex infrastructure and system issues in a globally distributed cloud environment.
• Participate in Agile development activities, including sprint planning, backlog refinement, stand-ups, and retrospectives. (Scrum, Kanban, or similar)
• Contribute to documentation, foundational standards, and continuous improvement efforts across the AWS team.

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