Clinician

• Perform clinical reviews and assess care related to mental health and substance abuse
• Monitor and determine whether levels of care and services are medically appropriate
• Evaluate member treatment before, during, and after services
• Perform prior authorization reviews according to regulatory guidelines and criteria
• Conduct concurrent reviews of behavioral health inpatient care, including treatment needs and discharge planning
• Analyze behavioral health member data to improve quality and appropriate utilization
• Educate providers, members, and families about the behavioral health utilization process
• Discuss levels of care and services with behavioral health healthcare providers
• Engage medical directors and leadership to improve care quality and efficiency
• Formulate and present cases in staffing and integrated rounds
• Comply with policies and standards and perform other assigned duties

Behavioral health utilization clinician reviewing mental health and substance abuse care for Centene members

Utilization Review Clinician – Behavioral Health

Behavioral health utilization clinician reviewing mental health and substance abuse treatment for Centene’s healthcare members. Assessing medical appropriateness, authorizations, inpatient care, and discharge planning.

• Lead onboarding and training
• Conduct live onboarding sessions for clinicians and back office teams, covering workflows, expectations, and readiness for launch
• Facilitate engaging, clear training sessions that build confidence and reduce friction early
• Adapt training based on audience (clinicians, QA teams, office staff, leadership)
• Support early adoption and stabilization
• Run support hours and targeted follow-ups during early launch periods
• Help customers navigate real-world issues as they begin using Apricot
• Drive clinician engagement
• Monitor usage patterns and identify where clinicians may be struggling or disengaged
• Reach out proactively to provide guidance, reinforcement, or clarification
• Build trust with clinicians and help them feel supported in their day-to-day work
• Improve enablement and experience
• Identify recurring questions, friction points, and workflow challenges
• Translate those insights into improvements to training content, support structure, and internal processes
• Contribute to rollout plans for new features, visit types, and workflow changes
• Collaborate cross-functionally
• Partner closely with internal teams to ensure smooth handoffs and aligned timing
• Work with Product and Clinical teams to surface insights and improve the overall user experience
• Help create consistency in how Apricot supports and enables customers.

Clinician Engagement Specialist supporting customer experience in healthcare software.

Clinician Engagement Specialist

Clinician Engagement Specialist in Oklahoma City boosting user confidence in Apricot software. Leading training, onboarding, and support for clinicians and back office teams.

Clinician jobs in Oklahoma

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Utilization Review Clinician – Behavioral Health

Clinician Engagement Specialist