Clinical Research

• As a CLS/Clinical Lab Scientist QC lab supervisor on the graveyard shift, you will be responsible for the nightly operations and supervision of the Quality Control lab and QC activity in our Pomona Blood Center.
• You will be responsible for 100% record review of testing and the batch release of test results to the customer.
• You may participate in education and training activities.
• You will supervise the daily review of all initial and repeat testing and quality control records to ensure validity of results prior to the batch release of test results and problem reviews.
• Assist staff in performing reviews as needed.
• Schedule personnel and workflow to efficiently maximize and maintain optimum productivity.​
• Perform supervisory review of documents.
• Ensure monthly product QC requirements are met.
• Ensure quality and quantity of manufacturing and distribution goals are met; including timelines.
• Ensure accurate electronic and physical inventories location for products are maintained.
• Participate in documenting, investigating, troubleshooting and preventing recurrence of department errors, problems and customer concerns/complaints.
• Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.
• Participate in process improvements within area of responsibility.
• Lead suspect product/sample management process.
• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed.
• May perform, review and approve quality control on products, reagents, equipment and various test kits.
• Serve as departmental expert on the applicable computer systems.
• Maintain the required records and files.
• Flexible working on the bench at least 40% of the time.
• Flexible to work weekends when there is short staffing; flexible to stay late to help with unexpected operational demand, respond to staff's urgent needs on off hours, as needed.
• Participate in discrepancy resolution of unusual or unexpected results.
• Ensure action taken in the case of an invalid or suspect test is in compliance with applicable policies, procedures, and regulations.
• Identify and prepare initial documentation for run problems and error reports.
• Manage proficiency testing according to applicable procedures and regulations.
• Ensure proficiency samples are tested, results recorded accurately and sent timely, and graded results are reviewed upon receipt.
• Ensure that supervisor and operations management staff is notified promptly of all discrepant or invalid test results discovered during QC review.
• Ensure that all reagents used for testing are in date and show no sign of drift or contamination as indicated in the daily quality control data.

CLS/Clinical Lab Scientist QC lab supervisor at the American Red Cross

Clinical Laboratory Scientist – CLS Supervisor

CLS/Clinical Lab Scientist QC lab supervisor on graveyard shift at American Red Cross Blood Center. Responsible for nightly operations, record reviews, and quality control lab supervision.

• publish content on external website (dcri.org) and intranet (Pulse) using content management systems (Drupal and SharePoint, respectively)
• create graphics for social media, external websites, and intranet
• determine requirements for instructional audiovisual media and coordinate production of slide series, films, videotapes and other media materials for use
• works both independently and collaboratively with internal Shared Services department, Production Designers and Marketing Managers on a wide mix of creative initiatives
• manage calendar of DCRI’s scientific conferences, researching Duke-related presentations at each show
• for scientific conferences at which DCRI has an exhibit booth, coordinate the marketing collateral needed for the booth
• prepares layouts, designs, artwork and formats for use in publication and/or exhibition design
• contribute to editorial planning by suggesting content ideas, target channels and audiences, and appropriate project timelines
• compile weekly internal newsletter in MS Outlook
• create quarterly external-facing newsletters using Constant Contact
• occasional content development for DCRI-owned external and internal channels
• serve as backup manager of DCRI’s social media channels (Twitter and LinkedIn)
• assist in the shooting and production of video and audio projects
• develop a broad knowledge of research conducted at the DCRI

Clinical Research Communication Specialist managing digital marketing at DCRI

Clinical Research Comm Specialist III

Clinical Research Communication Specialist managing digital marketing and project management at DCRI. Responsible for external website and conference collateral for clinical research organization.

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Clinical Laboratory Scientist – CLS Supervisor

Clinical Research Comm Specialist III