Clinical Operations

• Oversee daily staffing, scheduling, and patient care coordination workflows
• Ensure compliance with clinical protocols, documentation standards, and regulations
• Provide coaching, mentorship, and performance management for nursing staff
• Monitor team performance and implement improvements to enhance patient outcomes
• Collaborate with leadership and cross-functional teams to improve operations
• Support staff development through regular check-ins and training initiatives
• Participate in patient engagement when necessary
• Maintain a positive, inclusive, and performance-driven team culture

Clinical Operations Manager, RN – MST or PST

• Responsible for developing, implementing, and monitoring quality assurance and performance improvement (QAPI) programs to ensure the highest standards of patient care and regulatory compliance.
• Oversee clinical outcomes, coordinate quality initiatives, ensure adherence to regulations, and collaborate with the interdisciplinary team to drive continuous improvement in patient safety and clinical quality performance.
• Lead or participate in the clinic’s Quality Assessment and Performance Improvement (QAPI) program in alignment with CMS, state, and organizational standards.
• Develop and implement action plans to address deficiencies and improve care delivery.
• Conduct regular audits and quality reviews to ensure compliance with clinical policies & procedures.
• Facilitate staff education and training related to quality improvement, patient safety, and best practices.
• Collaborate with physicians, nurses, dietitians, social workers, and leadership to support evidence-based clinical initiatives.
• Prepare and present quality reports to clinic leadership and governing bodies.
• Ensure accurate documentation, data collection, and reporting for internal and external stakeholders.
• Promote a culture of accountability, safety, and continuous improvement within the clinic.
• Manage the execution and achievement of Quality key performance indicators and other clinical initiatives, interventions, and standardized education materials with clinic teams within the assigned area(s).

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Clinical Operations Manager, RN – MST or PST

Strategic Clinical Quality Manager

Clinical Operations Manager – RN