Chief Technology Officer

• Lead and evolve the Digifactory Operating System that powers Legacybox production workflows
• Design and improve factory automation systems, workflow routing, production tracking, and quality control systems
• Architect and optimize end-to-end video processing pipelines from capture through delivery
• Build scalable media workflows utilizing FFmpeg and related media processing tools
• Lead R&D initiatives related to AI-driven media enhancement, denoising, artifact reduction, normalization, upscaling, and restoration
• Improve software reliability, throughput, operational visibility, and production efficiency
• Oversee integrations involving Shopify, cloud delivery systems, metadata handling, and customer order workflows
• Partner closely with production leadership and frontline teams to improve physical and digital workflows
• Analyze production bottlenecks and identify opportunities for automation and operational improvement
• Lead technical strategy while remaining deeply involved in hands-on system development and implementation
• Support technical teams across software, operations, and media engineering initiatives

• Provide strategic and operational leadership for IT operations, including infrastructure, cloud services, DevOps support, network management, system administration, and end-user support
• Ensure reliable, high-availability delivery of internal technology services aligned to business needs and SLAs
• Own IT service management practices, including incident, change, problem, and asset management (ITIL-aligned)
• Lead business continuity and disaster recovery planning, testing, and readiness
• Establish and manage the IT operations budget, driving cost optimization and operational efficiency
• Track and report on KPIs, SLAs, and operational risk metrics to executive leadership
• Drive automation and modernization initiatives to improve reliability and reduce manual effort
• Own day-to-day operational security management for company systems outside of product engineering
• Triage, track, and manage incoming security issues across platforms and stakeholders
• Serve as the operational lead for security incidents, including intake, assessment, escalation, documentation, and communication
• Partner with Engineering and IT to prioritize remediation efforts and manage risk-based tradeoffs

Head of Technology – Security Operations

• Leading enterprise-level solution architecture and design efforts.
• Defining and maintaining IT principles, policies, and standards to ensure consistency and security across systems.
• Advising stakeholders on emerging technologies and best practices.
• Overseeing the implementation of technology strategies to support organizational goals.
• Mentoring and supporting IT teams as needed.
• Ensuring adherence to compliance and governance frameworks.

Lead Tech Leadership Professional

• Seek a dedicated and visionary leader for the role of CIO, Corporate Functions.
• Responsible for advancing growth, innovation, and organizational value.
• Partner closely with Finance, Human Resources, Legal, Marketing, PBS, and Pharmacy.
• Lead a globally-distributed team of over 1,200 technologists.
• Promote the implementation and integration of AI and machine learning technologies.
• Executive accountability for enterprise rebates processing.
• Collaborate across business and technology teams for alignment on architecture, data, and digital capabilities.

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Chief Technology Officer

Head of Technology – Security Operations

Lead Tech Leadership Professional

Chief Information Officer – Corporate Functions