Business Operations

• Lead the identification, analysis, and improvement of core business processes using Lean, Six Sigma, and continuous improvement methodologies
• Partner with functional and regional leaders to translate business strategy into process excellence roadmaps and measurable improvement initiatives
• Facilitate cross‑functional workshops to map current‑state processes, identify gaps, and design future‑state solutions
• Drive standardization of processes, documentation, and performance metrics to improve quality, compliance, and efficiency
• Manage and track process improvement projects, ensuring delivery against timelines, cost, and benefit targets
• Establish and monitor key performance indicators (KPIs) to measure process effectiveness and support data‑driven decisions
• Support change management activities, including stakeholder engagement, communication, and training, to ensure adoption of new processes
• Coach and mentor team members and business partners on process excellence tools and best practices
• Ensure all activities align with Johnson & Johnson Credo values, quality standards, and regulatory requirements

Business Process and Transformation Lead

• Coordinate and manage end-to-end website migration processes from existing e-commerce platforms to Wix.
• Schedule and oversee migration activities, ensuring minimal disruption to business operations.
• Maintain regular communication with customers to provide clear status updates, gather requirements, and confirm milestones.
• Export inventory, customer, and transactional data from the source platform, ensuring correct file structure (CSV format) and data integrity.
• Import and validate data in Wix Catalog and Wix Contacts, confirming successful integration and resolving any data or formatting errors.
• Analyze and correct import/export issues by reviewing error reports and reprocessing data as needed.
• Perform post-migration verification, including data reconciliation, record count confirmation, and functionality validation within Wix and Moneris Total Commerce.
• Archive and document migration activities, maintaining detailed logs and supporting audit readiness.
• Collaborate with Moneris and Wix support teams to resolve escalated technical issues promptly.

Business Operations jobs in Colombia

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Business Process and Transformation Lead

Business Operations Specialist – Website Migrations, French