Business Analyst

• Design and implement solutions to meet business requirements for SAP complex change requests and projects in an international environment
• Integrate a large SAP competence center and work closely with other internal SAP and IT departments, internal Business and external providers
• Gather, analyze and challenge business requirements
• Propose appropriate solutions and configure them in the system
• Analyze and solve issues
• Aim for continuous improvement
• Daily operations support (incidents, change requests, Agent-On-Duty) and system enhancements
• Prepare functional specifications and work closely with SAP developers
• Train key users and colleagues
• Manage the User Acceptance Tests and Non Regression Tests
• Maintain up-to-date documentations about processes and system setup
• Work in SAP projects and international roll outs if required

SAP Business Analyst, French

• Will be responsible for analyzing complex technical systems and identifying business requirements to improve processes, workflows, and systems. This role requires excellent communication skills, infrastructure, security, technical knowledge, and a strong understanding of business processes.
• Experience in compliance execution, including leading gap analyses, managing remediation plans, and maintaining evidence repositories in accordance with Ofcom requirements.
• Experience working with CyberSec, IT Ops, and Corporate Security to align technical and policy requirements.
• Strong Excel data analysis and reporting skills for tracking compliance metrics and presenting findings. Analyses data to identify trends, patterns, and insights.
• Develop and implement technical solutions to improve processes and workflows.
• Work closely with telecom platform owners, application owners, and technology teams to ensure that technical solutions meet TSR’s code of practice and requirements.
• Provide technical expertise to support project management activities, including requirement gathering, gap analysis and validation.
• Policy interpretation skill in translating security policies into operational controls and working with the operations teams through implementation.
• Detailed understanding of the Telecom Security Act (TSA) and Code of Practice (CoP) measures, including how they apply to infrastructure, services, and compliance reporting.
• Provide technical expertise to support project management activities, including requirement gathering, gap analysis and validation.
• Knowledge of service classification, service scoping & hosting strategy especially for cross-border infrastructure, and the ability to assess compliance risks.
• Ability to engage with internal and external stakeholders, including UK Corporate Security and Ofcom-facing teams **• Experience supporting audits, preparing programmed board updates, and contributing to governance artefacts

Technical Business Analyst

• Support the planning and execution of corporate AI initiatives, including pilots and enterprise rollouts.
• Analyze business processes across Finance, Operations, Sales, and Marketing to identify high-impact AI use cases.
• Evaluate vendor solutions versus in-house development for AI platforms and tools.
• Contribute to frameworks for AI ethics, compliance, and risk management.
• Develop programs to educate stakeholders on AI capabilities and ensure smooth adoption.
• Build ROI models and cost-benefit analyses for AI projects.
• Define KPIs and monitor impact on efficiency, revenue, and customer experience.

AI Business Analyst

• The IT Business Analyst – Operations acts as a key liaison between business stakeholders and IT teams to improve manufacturing processes through technology.
• This role focuses on analyzing production workflows, identifying system enhancements, and supporting the implementation of digital solutions (e.g., ERP, MES) to increase efficiency, quality, and operational visibility.
• Gather, analyze, and document business requirements related to manufacturing operations
• Collaborate with production, supply chain, quality, and maintenance teams to understand process needs
• Translate business requirements into functional specifications for IT solutions
• Support implementation and optimization of systems such as ERP, MES (Manufacturing Execution Systems), and SCM tools
• Analyze current workflows (production planning, inventory, quality control) and identify improvement opportunities
• Participate in system configuration, testing (UAT), and deployment activities
• Ensure data accuracy, reporting consistency, and integration across systems
• Work with IT teams and vendors to resolve system issues and implement enhancements
• Create process documentation, user manuals, and training materials
• Support change management and user adoption initiatives
• Monitor KPIs and reporting tools to support operational decision-making

IT Business Analyst – Operations

• Understand the customer requirements
• Define the acceptance criteria for new functionalities
• Create concepts for extending the current ERP solution
• Coordinate and monitor the implementation phases of the development cycle
• Product customizing based on the customer requirements
• Contact person for colleagues on product-relevant topics
• Quality assurance of the supervised software modules

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SAP Business Analyst, French

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IT Business Analyst – Operations

Business Analyst – ERP Software Solutions