Business Analyst

• Support client stakeholders, contract leadership, the product owner, the Lead Business Analyst, and the DevSecOps team to gather and analyze business requirements, write user stories, manage and identify functional requirements, and participate in agile ceremonies
• Understand the current "as-is" platform and its business processes and workflows
• Approach user stories with curiosity, asking questions about how each user story or task fit into the larger picture to identify dependencies, related tasks, and hidden requirements
• Identify potential risks and issues early in the project lifecycle and follow PMO processes to report them
• Support improvements to improve the overall project and our ways of working, tightening up agile processes and improving the quality of client-facing reporting
• Help define the scope of each release and support the creation of documentation to ensure repeatable processes across all areas of DevSecOps
• Provide detailed documentation including user stores, use cases and functional specifications to serve as reference to developers
• Define acceptance criteria and work with QA to verify the product meets the business requirements
• Collaborate with the development and QA teams to continuously improve processes, fill in gaps in development or testing processes, and help support successful releases and patches
• Verify and validate product features and requirements to ensure that they meet acceptance criteria
• Define standards related to user stories, acceptance criteria, and functional requirements alongside the Scrum Master and enforce them

Junior Business Analyst

• Supports OCHIN’s mission by leveraging deep technical expertise and strong problem-solving capabilities
• Resolves complex technical issues, optimizes processes, and implements innovative solutions
• Aligns technical strategies with business objectives and fosters collaboration with non-technical stakeholders
• Develops, documents, and deploys solution functionality by building, testing, and maintaining features according to specifications
• Troubleshoots, diagnoses, and resolves complex technical issues using critical thinking and advanced technical skills
• Collaborates across departments to support project implementations and address member maintenance issues
• Drives documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement
• Travels to support new members on-site with software installations as needed, estimated up to 20%

MyChart Solutions Analyst – EPIC Certified

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

EPIC PB/HB Solutions Analyst – Maintenance

• Support OCHIN’s mission leveraging deep technical expertise
• Resolve complex technical issues and optimize processes
• Align technical strategies with business objectives
• Collaborate with non-technical stakeholders

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Junior Business Analyst

MyChart Solutions Analyst – EPIC Certified

EPIC PB/HB Solutions Analyst – Maintenance

Solutions Analyst – Maintenance