Business Analyst

• Requirements Elicitation, Analysis and Documentation:
• Carry the discovery phase: identify work scope and baseline, plan and facilitate requirements gathering sessions, workshops, stakeholder interviews, and site visits.
• Produce high-quality deliverables per project methodology and client-defined deliverables: BRD and SRS documents (waterfall/hybrid) or BRD and backlog of user stories with acceptance criteria (agile/hybrid), gap analysis, cross-functional BPMN process flows, wireframes (in collaboration with UI/UX designers), integration mapping documents, and data dictionaries.
• Clearly identify and flag out-of-scope items and align with the BA Lead, Project Delivery Lead, and Project Manager on technical feasibility and scope before finalizing documentation.
• Collaborate with technical writers on supporting artifacts (notification templates, document templates, etc.).
• Solution Design, Estimation C Delivery Support:
• Work closely with solution architects, developers, data teams, and QC to ensure requirements are technically feasible and well understood.
• Provide estimations and dependencies using work breakdown structures and story points (depending on methodology); whether as input to the BA Lead or independently when working solo.
• Participate in stand-ups, sprint planning, and backlog refinement sessions (agile/hybrid projects).
• Support handover to data, development, and quality teams and remain available throughout implementation to clarify requirements and resolve issues.
• Attend and/or lead demos and UAT sessions with the client.
• Stakeholder C Communication Management:
• Build and maintain strong relationships with internal teams and external clients, including challenging stakeholders.
• Communicate effectively in both Standard Arabic and English (spoken and written) and produce deliverables in both languages.
• Navigate complex organizational dynamics and company/customer politics with professionalism and diplomacy, building consensus across internal teams and external clients.
• Quality, Risk, Change C Dependency Management:
• Ensure all BA deliverables meet quality standards, best practices, established processes, and project conventions, while applying sound judgment for justified exceptions.
• Proactively identify risks (including scope creep), dependencies, and issues; escalate to the BA Lead / Project Delivery Lead (and project managers when working solo) and provide the input required to facilitate the change management process.
• Maintain effective cross-team collaboration and dependency alignment across development, data, QC, and other delivery streams.
• Vendor C Cross-Team Coordination:
• When working with mixed or vendor teams, coordinate with vendor BAs/teams to ensure alignment in produced deliverables and adherence to company standards and best practices.
• Review vendor BA deliverables, support knowledge transfer, and escalate issues when needed.
• AI Leverage, Mentorship C Continuous Improvement:
• Proactively and responsibly use AI tools embedded across all work stages (requirements drafting, analysis, gap identification, documentation support, etc.) while ensuring accuracy, compliance, and adherence to client-specific restrictions (some projects prohibit AI usage).
• Mentor junior analysts and support the application of BA standards and best practices within the team.
• Contribute practically to process improvements, frameworks, and knowledge sharing.
• Pre-Sales C Proposal Support (secondary): Provide BA input to proposals, RFP responses, or early scoping activities as needed (not a primary focus of the role).

Senior Business Analyst for digital transformation projects in a leading technology company

Senior Business Analyst – Digital Transformation

Senior Business Analyst focused on digital transformation for enterprise clients in the GCC. Join a multinational team on complex software projects with a minimum of 5-7 years of experience.

• Gather and analyze business requirements from stakeholders.
• Document functional and technical requirements (BRD / FRD).
• Act as a liaison between business and technical teams.
• Analyze current processes and propose improvements.
• Support development teams during implementation and ensure alignment with requirements.
• Contribute to preparing reports and performance indicators.

Analyzing business requirements and supporting decision making on large projects

Senior Business Analyst

Analyzing business requirements and supporting decision making on large and complex projects. Acting as a liaison between business and tech teams, ensuring alignment with requirements.

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Senior Business Analyst – Digital Transformation

Senior Business Analyst