Blockchain Engineer

• Provide advanced (Tier 3) technical support, ensuring fast issue identification, resolution, and escalation when needed.
• Work closely with Tier 1 and Tier 2 support, DevOps, and backend developers to solve code-level and system-level issues.
• Design, develop, and maintain internal automation tools to optimize workflow and reduce manual processes.
• Build dashboards and monitoring solutions to track system performance and incident trends.
• Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
• Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base.
• Support incident management, ensuring 24/7 stability of Binance’s trading platform and related systems.
• Continuously explore new technologies and best practices in backend, automation, and Web3 infrastructure.

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Technical Support Engineer – Blockchain, Backend Development

Technical Support Engineer, Blockchain, Backend