Billing Specialist

• Manage and execute billing processes across Owner's business units, including accurate subscription management and timely processing of adjustments.
• Reconcile Stripe transactions with Salesforce and internal systems, ensuring consistency across platforms.
• Monitor customer accounts for delayed payments and collections procedures.
• Collaborate with customer service, sales, and launch teams to resolve billing inquiries.
• Elevate billing hygiene by identifying gaps, building controls, and driving consistency across systems.
• Develop and maintain documentation for billing and collections procedures.
• Support month-end and year-end closing processes related to Stripe transactions.
• Contribute to and/or lead ad hoc projects as business needs arise.

Billing Analyst

• Realizar procesamiento de novedades de facturación para clientes B2B a nivel regional y local, así como la generación de las facturas y su envío electrónico.
• Llevar a cabo la atención a requerimientos de clientes B2B regional.
• Desarrollar procesos conciliatorios con clientes regionales ante discrepancias, generando las notas crédito/debito a que haya lugar.
• Elaborar las facturas, preparación y envío de clientes especiales B2B Cluster B.
• Garantizar la amortización y conciliación de ingresos diferidos para B2B Cluster B.
• Asistir en auditorías financieras internas y controles Sox regional.
• Facilitar y completar los procedimientos de cierre mensual, garantizando el registro a tiempo de ingresos para la compañía.
• Preparar conciliaciones mensuales de cuentas de ingresos a nivel regional.
• Asistir en la documentación y monitoreo de controles internos.
• Llevar a cabo el análisis mensual de los ingresos regionales por cliente e informar sobre las variaciones.
• Realizar proceso conciliatorio trimestral entre el área comercial y finanzas de las bases de datos Salesforce / Great plaints/ Cerillion.

Billing Associate

• Act as primary point of contact for working portfolio assigned
• Own processing of invoices to/from both customers and vendors
• Complete assigned tasks by given deadlines
• Maintain customer and vendor master files
• Resolve internal and external user issues/queries accurately and efficiently
• Identify inconsistency and errors in data, propose thoughtful solutions
• Complete GL account reconciliations
• Provide thoughtful analysis and commentary on financial results
• Interpret and analyse customer/vendor contracts and apply to transactions processed
• Support accounting group with month-end and year-end closing process
• Collaborate with internal users on strategic projects
• Handle and maintain information that is sensitive and confidential

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