Application Engineer

• Implement and manage SAST tools across the organization.
• Conduct security assessments of applications using SAST tools.
• Provide training and guidance to development teams on the use of SAST tools and secure coding practices.
• Participate in the development and enforcement of security policies and procedures.
• Help to formulate vulnerability management frameworks & working structures.
• Perform tasks including research, classification and analysis of security events and vulnerabilities detected.
• Act as point of contact for managing & delivering various vulnerability & remediation reports.
• Working in close collaboration with the IT Team members and stakeholders to deliver and implement technology solutions in support of the business objectives to improve productivity and enhance processes and security.
• Understand BI framework and follow defined processes. Ensure compliant documentation requirements and guarantee its production as required according to the SOPs and working instructions.
• Work with various risk & information security teams in presenting vulnerability management status & updates to technology subject matter experts & management.

CISOC Application Security Engineer

• Manage, develop, and support IT services for Sanoma Learning SAP BI function
• Analyze business requirements
• Incident management
• Deliver the service with the help of selected vendors
• Collaborate closely with the Business Analyst and Process Managers, colleagues in Sanoma IT, and support vendors.

IT Application Engineer – SAP Business Warehouse, Datasphere, SAC

• Provide advanced application-level and operational support for production environments
• Handle and resolve application-level incidents, problems, service requests and changes across supported platforms
• Ensure completeness, accuracy and quality of ticket handling and documentation
• Support, guide and train L1 Support Engineers to improve first contact resolution and operational maturity
• Actively monitor, investigate and restore application services and integrations
• Contribute to continuous improvement initiatives in monitoring, automation, documentation and operational procedures
• Ensure compliance with Professional Services processes, security and quality requirements
• Perform daily review and handling of application support ticket queues (INC / SRQ / CHG / PRB)
• Monitor and manage the shared application support mailbox, ensuring timely response and appropriate ticket creation or escalation
• Act as advanced support for application-related incidents raised by L1 or monitoring tools
• Ensure SLA targets and service operation KPIs are met
• Perform in-depth technical analysis and troubleshooting of application-related incidents and problems
• Carry out internal investigations using logs, databases, monitoring tools, documentation, GSMA specifications and knowledge bases
• Identify recurring issues and contribute to problem management activities when required
• Collaborate with Application Engineers, Database Engineers, IT Stack Engineers and R&D teams to resolve complex issues
• Track and follow up software defects and bugs through tools such as JIRA until resolution and validation
• Restore application services following alerts from monitoring platforms
• Perform defined operational activities in production environments following approved procedures
• Coordinate and support recurring customer operational activities
• Handle customer-specific operational requests requiring advanced application access or scripting
• Maintain and update L1 and application support documentation and procedures in Confluence
• Ensure accurate knowledge base and CMDB updates according to defined processes
• Train and support newcomers and existing L1 agents

Application Support Engineer

• Install, integrate, and troubleshoot Java-based applications hosted at G+D Datacenters and Cloud environments for market-leading customers.
• Operate web servers, proxy servers, and Java applications in a Linux-based environment, including the management of digital certificates and keys.
• Analyze and resolve incidents related to Java applications, in compliance with the service level agreements and service processes based on the ITIL framework.
• Implement, test, and document new customer solutions in close coordination with project management and other internal teams.
• Maintain and enhance our monitoring, logging, and event management systems.
• Automate regular operational support tasks and system deployments using scripts and Ansible.

Application Engineer, eSIM, IoT

• Actuar como interfaz técnica entre fabricante (OEM) y clientes finales
• Analizar y capturar requisitos técnicos del cliente
• Apoyar en la selección, validación e integración de soluciones electrónicas
• Preparar y presentar información técnica (presencial y digital)
• Dar soporte técnico en preventa y postventa
• Coordinar demostraciones, pruebas de concepto y evaluaciones
• Colaborar con equipos internos y clientes en proyectos técnicos
• Participar en ferias, eventos y actividades de desarrollo de negocio
• Diseñar arquitecturas hardware/software adaptadas a cada proyecto
• Detectar problemas de integración y proponer soluciones técnicas
• Elaborar propuestas técnicas y configuraciones de producto

See all jobs on JobTailor

CISOC Application Security Engineer

IT Application Engineer – SAP Business Warehouse, Datasphere, SAC

Application Support Engineer

Application Engineer, eSIM, IoT

Field Application Engineer – Ingeniero/a de Aplicaciones