Affiliate Manager

• Support the design, development, and delivery of programs and solutions that enhance team effectiveness across Raytheon
• Help operationalize solutions by building deployment plans, materials, timelines, and supporting infrastructure for successful rollout
• Partner with RTX to co-develop, support, and co-deliver enterprise solutions, ensuring alignment with enterprise standards while adapting to Raytheon needs
• Serve as a conduit between RTX and RAY to ensure timely and two-way information flow, and appropriate cascade of key information and progress to RAY stakeholders
• Deliver and co-facilitate team effectiveness sessions, workshops, and leadership experiences, focused on alignment, ways of working, and team performance
• Prepare leaders and teams for engagements by ensuring clear objectives, materials, and follow-through actions
• Capture feedback and insights to support continuous improvement of programs and participant experience
• Contribute to the creation and refinement of toolkits, playbooks, and repeatable approaches
• Support broader initiatives as needed, including change management, transformation efforts, or other OE and talent programs

Team Effectiveness Solutions Partner

• Own the end-to-end customer experience across your region, ensuring issues are resolved and customers stay informed
• Drive resolution of service issues by coordinating cross-functional teams and maintaining accountability
• Monitor account health, identify risks early, and proactively intervene to protect retention
• Build and manage relationships with key accounts, leading service reviews and follow-ups
• Partner with Business Unit Customer Service teams to improve processes, capability, and performance
• Support customer communication during high-impact issues, ensuring clarity and consistency
• Analyze trends in customer feedback and performance, delivering actionable insights to leadership

Customer Excellence Business Partner

• Engage and receive members from engagement and care teams
• Describe program expectations and goals to members
• Complete assessment and screening instruments following protocols
• Collaborate with RN Care Manager to determine need for member placement in a different program
• Partner with the RN Care Manager to develop members’ care plans
• Incorporate quality opportunities in care plans
• Support members in achieving their care plan goals
• Bring preliminary goals and identified resources to members to address social and care coordination needs
• Participate in case conferences
• Provide ongoing check-ins with members to follow-up on care coordination needs and care plan progress
• Activate members around preventative care topics and goal progress
• Provide routine non-clinical education on preventative care topics to members
• Meet with members in the community as needed for non-clinical needs
• Complete screenings for emerging needs
• Support loop closure on internal referrals

Community Health Partner – MD

• Manage day-to-day relationships with affiliate and CPA network partners
• Track campaign performance metrics — clicks, conversions, EPC, and ROI
• Onboard new affiliates and ensure they have the creative assets and links they need
• Identify top-performing offers and flag underperformers for review
• Coordinate with content and social teams to align affiliate promotions with campaigns
• Maintain accurate records of affiliate agreements, payouts, and performance benchmarks
• Research new affiliate opportunities and emerging CPA networks

Affiliate Marketing Coordinator

• Establish talent pipeline for key service positions in each of the five departments
• Develop professional relationships with industry groups, local universities and civic organizations for candidate sourcing, internship partnership, and diversity outreach
• Utilize LinkedIn, Indeed, job boards, and other online resources to identify candidates for talent pipeline
• Utilize LinkedIn and other social media formats to build HUB Three Rivers talent brand
• Conduct call and email campaigns regularly to create warm leads with candidates
• Make introductions between candidates, HR, and management by scheduling calls, interviews, or meetings
• Work with HR Manager/Director to discuss compatibility of pipeline candidates for open positions
• Serve as point person for onboarding of new hires
• Coordinate with hiring managers on a detailed onboarding plan for each new hire
• Oversee first 90 days of new hire experience, including 90-day checklist and mentor/buddy program
• Conduct orientation meetings for all new hires
• Conduct 90-day review meetings with all new hires
• Train new hires on Development Plans, overseeing employees’ completion of them
• Coordinate with managers on cadence of regular 1 on 1 meetings with employees
• Support HR Manager/Director with regional employee recognition program
• Oversee staffing, compensation, and other employee-related changes in our HRIS system Workday
• Perform other related duties as necessary

Talent Partner

• Serve as a primary point of contact for channel partners regarding order status, billing questions, commissions inquiries, and general program support.
• Support onboarding of new partners, including documentation, portal access, training coordination, and internal setup tasks.
• Maintain positive working relationships with partners to promote engagement and satisfaction.
• Assist with partner communications related to promotions, updates, and program initiatives.
• Track partner-submitted opportunities from order submission through installation and billing.
• Coordinate with internal teams including provisioning, service delivery, engineering, billing, and finance to support timely order completion.
• Provide proactive updates to partners regarding milestones, delays, and completion timelines.
• Maintain accurate opportunity, customer, contract, and partner records in Salesforce and related systems.
• Create and maintain standard reports and dashboards for leadership and sales teams.
• Support user access, data cleanup, and system accuracy.
• Generate recurring reports related to bookings, pipeline activity, partner performance, and sales results.
• Support sales teams with lead-to-quote coordination and internal follow-up.
• Monitor activity trends that may impact customer service or sales productivity.
• Track partner commissions and assist in validating payout accuracy.
• Coordinate with finance teams regarding payment status and commission inquiries.
• Maintain organized records of agreements, commission schedules, and supporting documentation.
• Assist with planning and logistics for partner events, webinars, trade shows, and sponsorship activities.
• Help track leads and follow-up actions resulting from events.
• Support updates to partner-facing materials and internal documentation.

Channel Partner Specialist

• Build and grow the talent network
• Proactively identify, research, and reach out to 100+ qualified passive candidates per week
• Cultivate genuine relationships with at least 250 professionals per year
• Schedule and conduct regular touchpoints with at least 100 members of your network per year
• Build the base beyond you — facilitate introductions and knowledge shares with leadership
• Develop and execute personalized outreach campaigns via LinkedIn, email, and other channels
• Run full cycle recruiting for open roles: from sourcing through onboarding coordination
• Conduct 25+ phone assessments per week
• Manage a bench of offer ready candidates for evergreen roles
• Drive offer management, negotiation, and onboarding coordination

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