Business Analyst
Zuri Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Kansas, Maryland, Massachusetts, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $83,000 - $99,000 per year
Job Level
Mid-LevelSenior
About the role
- Participate in discovery for project deliverables including software configuration, custom development, and integration. Record key decisions and business cases for project archive.
- Analyze client needs and business processes. Identify functional and technical requirements needed to meet the client’s goals. Write specifications to guide development efforts that meet those goals.
- Proactively provide recommendations and best practice advice on meeting goals through technical and functional solutions, including data visualization, software system configuration, customization, process improvement, and/or staff training.
- Manage User Acceptance testing to ensure work product meets client requirements.
- Educate and train clients on system functionality, offering users guidance to become proficient in use of new tools.
- Professional proficiency in written and spoken English sufficient to communicate with both technical and non-technical stakeholders and staff effectively and accurately through all levels of the agency.
- Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging.
- *The above are not a complete list of duties and responsibilities, rather a guide to the essential functions for this role.*
Requirements
- 3-6 years of experience analyzing business processes, providing recommendations, and guiding technical and nontechnical teams in implementing changes.
- 1-2 years of experience or level of proficiency with CRM systems; Blackbaud, Salesforce, and other technology.
- Highly analytical, technically proficient, and able to learn new tools and software quickly.
- Drive to solve problems efficiently, creatively, and independently.
- Demonstrated success in self-directed and outcome-oriented initiatives with a strong customer focus.
- Strong ability to communicate verbally and in writing with stakeholders who have varying technical expertise.
- Proficiency with Microsoft Office applications.
- Organized with the ability to manage complex workflows.
- Ability to collaborate with colleagues for broader solutioning of client/project needs.
- Knowledge sharing, including participating in the client community or mentoring/training colleagues.
Benefits
- Medical, Dental, and Vision insurance, some plans covered 100% by Zuri Group.
- Health Savings Account (HSA) contribution by Zuri Group on eligible plans.
- Basic Life Insurance provided by Zuri Group.
- Group plans for voluntary coverage including Short-Term Disability, Long-Term Disability, Life, Accident, Critical Illness, and Supplemental Vision.
- 401(k) Plan with 3% employer contribution.
- Flexible Spending Accounts (FSA) for health and dependent care expenses.
- Company cell-phone plans and work-from-home equipment.
- Wellness program and an emphasis on work-life balance.
- Continuing education time and reimbursement.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process analysistechnical requirements analysisdata visualizationsoftware configurationcustom developmentUser Acceptance testingCRM systemsMicrosoft Officeprocess improvementstaff training
Soft skills
analytical skillsproblem-solvingcommunication skillscustomer focusorganizational skillscollaborationmentoringcommitment to diversityself-directedoutcome-oriented