Zuri Group

Senior Director, Technical Solutions – Development

Zuri Group

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Kansas, Maryland, Massachusetts, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin • 🇺🇸 United States

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Salary

💰 $165,000 per year

Job Level

Senior

Tech Stack

JavaScript.NETSQL

About the role

  • Adhere to Zuri Group’s management standards for leadership, communication, administration, performance management, team building, strategic thinking, and conflict resolution.
  • Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging.
  • Drive employee engagement, growth, and support team members with career growth and development, advocating for project assignments and/or professional development to advance career objectives and Zuri’s strategic plan.
  • Facilitate successful resolution of conflicts for team members as necessary, modeling constructive conflict management strategies.
  • Synthesize regular performance feedback from project leadership and colleagues for team members to optimize client outcomes and support team development.
  • Oversee and proactively provide strategic recommendations and best practice advice on meeting goals through software system configuration, customization, process improvement, and/or staff training.
  • Strengthen your recommendations with a keen understanding of system opportunities and potential shortcomings.
  • Lead comprehensive client education and training initiatives, with a specific focus on ensuring a smooth go-live transition and facilitating user proficiency.
  • Establish yourself as a trusted advisor to clients, gaining a deep understanding of their unique requirements and aligning solutions with their specific business objectives.
  • Champion effective communication strategies to foster robust client relationships.
  • Collaborate closely with cross-functional teams to articulate the scope of work needed to meet client requirements.
  • Spearhead and oversee the strategic development of software solutions tailored to meet project objectives.
  • Forge collaborative partnerships with clients and cross-functional development teams.
  • Architect and engineer cutting-edge software applications, applying your expertise in programming languages.
  • Craft and sustain code of exemplary quality, characterized by its cleanliness, efficiency, and comprehensive documentation.
  • Conduct unit and integration testing to ensure that software applications meet functional and performance requirements.
  • Identify and troubleshoot issues with software applications, and implement fixes or workarounds as needed.
  • Remain current with the latest trends and advancements in software development.

Requirements

  • Bachelor's degree or 5-7 years of relevant experience.
  • Proven experience (minimum of 5 years) in non-profit and/or higher education implementation projects, preferably in a technology consulting environment.
  • Knowledge of fundraising principles and demonstrated proficiency in related technical systems such as Salesforce, Blackbaud CRM, etc.
  • Possesses subject matter expertise and demonstrated proficiency in core software systems as relevant to the Technical Solutions department (e.g. Microsoft Dynamics, Blackbaud CRM, Salesforce, etc.)
  • Advanced programming skills in C#, .NET Framework, SQL, HTML, JavaScript, and XML.
  • Ability to effectively manage a team of technical resources with different project priorities, building consistency and cohesion.
  • Highly analytical, technically proficient, and able to learn new tools and software quickly.
  • Ability to relay and explain technical concepts to a broad audience, including non-technical staff.
  • Effective in building consensus and communicating with a wide range of stakeholders, including executives and senior level staff.
Benefits
  • Medical, Dental, and Vision insurance, some plans covered 100% by Zuri Group.
  • Health Savings Account (HSA) contribution by Zuri Group on eligible plans.
  • Basic Life Insurance provided by Zuri Group.
  • Group plans for voluntary coverage including Short-Term Disability, Long-Term Disability, Life, Accident, Critical Illness, and Supplemental Vision.
  • 401(k) Plan with 3% employer contribution.
  • Flexible Spending Accounts (FSA) for health and dependent care expenses.
  • Company cell-phone plans and work-from-home equipment.
  • Wellness program and an emphasis on work-life balance.
  • Continuing education time and reimbursement.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
C#.NET FrameworkSQLHTMLJavaScriptXMLsoftware system configurationprocess improvementunit testingintegration testing
Soft skills
leadershipcommunicationteam buildingstrategic thinkingconflict resolutionemployee engagementanalytical skillsconsensus buildingclient relationship managementtraining and development