Senior Revenue Operations Business Analyst
ZipRecruiter
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $140,000 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Facilitate meetings to understand business pain points, synthesizing the discussion, and circulate meeting decisions and action items with clear objectives and success measures.
- Partner with business process experts to write business requirements and create process flows to translate into functional compensation design. Engage with project stakeholders for alignment and feedback.
- Conduct gap analysis to provide recommendations, analytical insights, and process improvements to meet business needs through system automation.
- Lead system-related projects focusing on key strategic initiatives related to Sales Enablement technology systems and are responsible for end-to-end implementation & planning
- Organizes and facilitates Scrum stand-up meetings, reviews, estimation, retrospectives, sprint, and release planning, demos, burndown tracking, and other Scrum-related meetings.
- Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experience and reduced cost and time impacts
- Provide functional, technical, and system design documentation
- Facilitate testing of new Salesforce functionality rollouts
- Utilize and champion agile techniques to deliver on competing requirements
- Partner with other team members to regularly audit data to uncover data integrity issues and/or process improvement opportunities
- Develop complex reports and dashboards to support the delivery of business key metrics
- Assists the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements.
- Ensures cross-functional coordination (analysts, developers, and testers) is occurring early and often. Recommends improvements and assists in changes to best practices.
Requirements
- Bachelor’s degree + in related field
- 5+ years of Revenue or Sales Operations (or related discipline)
- 3+ years of Salesforce Platform experience, including hands-on configuration, Sales Cloud and Service Cloud, and Salesforce Reports & Dashboards (certifications required)
- Strong leadership skills with proven ability to facilitate cross-functionally at all levels of the organization (both business and technical-facing).
- Proven project management, organization, and communication skills with the ability to support productive matrixed teams and working relationships with internal stakeholders
- Strong knowledge of Scrum / Agile methodologies and experience using Jira or similar tools
- Demonstrated business process innovation and continuous improvement mindset
- Strong analytical and problem solving skills.
Benefits
- Competitive compensation
- A flexible environment where work-life balance is valued
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceSales CloudService Cloudconfigurationgap analysisprocess flowsfunctional design documentationreportingdashboard developmentsystem automation
Soft skills
leadershipcommunicationorganizationproblem solvingfacilitationcollaborationanalytical thinkingcontinuous improvementproject managementstakeholder engagement
Certifications
Salesforce certification