Zinc Network

Technical Director

Zinc Network

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

About the role

  • Lead the Head of Research and MREL, Creative Director, Head of Digital, and team of strategists — ensuring these functions operate as a high-performing, integrated unit
  • Drive technical excellence and innovation across all of our project delivery including strategy, research, evaluation, digital, and creative work
  • Work closely with the Kora Director to advance our AI and technology capabilities, ensuring the teams use Kora to enhance how we deliver insight, design interventions, and measure impact
  • Champion quality standards across all client deliverables
  • Codify and continuously improve Zinc's methodologies across research and analysis, strategic planning, creative, digital, and campaigning
  • Lead and write technical sections of major bids and proposals, ensuring they are strategically sound, methodologically rigorous, and creatively ambitious
  • Ensure programming and strategy teams are developing new opportunities with existing clients by providing a steady drumbeat of ideas for innovations and uplifts
  • Work with our Head of BD to map future opportunities, based on emerging policy issues and priorities
  • Design innovative methodologies that differentiate Zinc's offer and demonstrate our expertise to government clients
  • Work with the Head of BD to identify opportunities where Zinc's technical capabilities create competitive advantage
  • Identify and attend fora where Zinc can build its reputation and convert that into new clients and projects
  • Ensure tight integration between research, strategy, and MREL functions — so insights inform design, evaluation demonstrates impact, and learning is used to optimise our approach
  • Oversee development of strategic frameworks and behavioural change approaches that advance Zinc's practice
  • Drive quality assurance for research design, data analysis, and evaluation methodologies
  • Ensure all of our analytical products are rigorous, concise, compelling, and actionable
  • Build Zinc's reputation for thought leadership in behaviour change, strategic communications, and influence operations
  • Guide digital innovation, ensuring Zinc adopts emerging technologies and platforms that advance client outcomes
  • Ensure digital marketing and campaign success, ensuring work reaches target audiences and drives measurable behavioural change
  • Oversee creative strategy and production, ensuring campaigns are compelling, culturally resonant, and strategically aligned
  • Promote experimentation and learning — creating space for teams to pilot new approaches and tools
  • Champion a campaigns mindset across our projects, ensuring everything we do is focused on delivering meaningful, measurable wins for our clients
  • Build and mentor heads of department and strategists, fostering a culture of intellectual curiosity, rigour, and collaboration
  • Contribute to executive-level discussions and decision-making
  • Support personal development across technical functions, and build our bench of freelance talent

Requirements

  • 10+ years' experience in leadership across behaviour change, strategic communications, behavioural science, or related fields
  • Familiarity with digital product design and change management
  • Demonstrated ability to lead multidisciplinary teams spanning strategy, research, digital, and creative functions
  • Deep expertise in behaviour change frameworks (e.g., COM-B, EAST, B=MAP) and their application to complex interventions
  • Outstanding written and oral communication skills, with ability to translate complex issues into actionable strategies
  • Track record of leading and writing technical sections of major bids for government, defence, or international development clients
  • Experience working with or strong interest in technology platforms, digital tools, and AI applications
  • Collaborative, intellectually curious mindset with commitment to excellence and innovation
  • Experience in defence, security, and/or countering disinformation
  • Understanding of creative production and content strategy
  • Experience with product development or platform-based services
  • Experience with tech-first change management
  • Active SC or DV security clearance (or eligibility to obtain)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
behaviour change frameworksCOM-BEASTB=MAPdigital product designchange managementdata analysisevaluation methodologiesstrategic planningcreative strategy
Soft Skills
leadershipcommunicationcollaborationintellectual curiositycommitment to excellenceinnovationmentoringstrategic thinkingproblem-solvingadaptability
Certifications
Active SC security clearanceActive DV security clearanceeligibility for security clearance