Operations

• Assisting with day to day needs of various clients
• Creating products/skus and data batches for print runs and digital distribution
• Activate and deactivate cards or codes when needed
• Work with print team to help process physical print orders
• Proofing our Partners’ digital customer journey flows on retailer websites around the globe
• Handling customer service inquiries
• Entering retailer margins into reporting table for new transactions
• Providing updated art and text to online retailers
• Following up on missing merchant IDs and names
• Creating and monitoring partner accounts for various tools
• Working with the TDS retail team to rename and categorize retailers
• Creating new documentation and fine-tuning existing documentation
• Managing your task list and completing tasks based on priority and deadlines

Operations Coordinator

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Operations Manager