Product Manager

• own and drive the strategy, roadmap, definition, implementation, and maintenance of our company’s critical business metrics
• Collaborate with senior stakeholders across departments (Product, Sales, Marketing, Finance, Engineering) to define and refine core business metrics
• Establish clear definitions, calculation methodologies, and data sources for all KPIs
• Justify decisions made on definitions to senior stakeholders (including C-Suite)
• Develop and maintain a comprehensive data dictionary and documentation for all key metrics in collaboration with the Data Governance team
• Work closely with engineering and data teams to implement metric calculations and reporting dashboards
• Make recommendations to stakeholders on implementation approaches for metric calculations and reporting
• Prioritize enhancement requests based on level of effort and business value
• Ensure timely and accurate updates to metrics in response to business changes and requirements
• Provide insightful analysis of key metrics to identify trends, opportunities, and risks
• Develop and deliver regular reports and dashboards to senior management, highlighting key performance and actionable insights
• Effectively communicate complex data concepts to both technical and non-technical audiences
• Build strong relationships with senior stakeholders and technical teams
• Facilitate cross-functional collaboration to ensure alignment on metric definitions and data requirements
• Ensure broad organizational awareness on key data assets and business metrics
• Promote data literacy across the organization
• Act as a subject matter expert, providing guidance and support to business users on data interpretation and analysis

Principal Data Product Manager

Digital Director – Small Business Digital Product Manager

Product Owner – Tech Delivery

Senior Integration Product Manager

Product Owner

Director of Product Management