Solution Engineer
Zayo Europe
full-time
Posted on:
Location Type: Office
Location: Frankfurt • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
React
About the role
- Drive sales by providing technical sales support
- Provide coaching to the Account Executives in the sale of Zayo products and services to Carrier & Enterprise customers, as well as government, education and medical institution customers
- Through coaching and technical sales, drive sale closure to shorten sales cycle and ensure sales goals and objectives are achieved
- As part of sales process, play key role in the preparation of Requests for Proposals, designing cost-effective solutions and solving prospect configuration challenges
- Participate in the creation and delivery of high-level face-to-face sales presentations that demonstrate technical knowledge of the latest Zayo products and services
- Analyze customer requirements to understand how Zayo products and services can meet their needs and solve their problems
- Provide customers with solutions that meet their business applications, and ensure protected circuit design, disaster recovery applications, appropriate bandwidth for future growth, etc.
- Translate complex technical requirements into information that customers can understand and respond to
- Respond to requests for bids and proposals by providing fully documented technical solutions, with diagrams, that clearly outline all technical components of the solution
- Set appropriate expectations for timeline and project completion.
Requirements
- Bachelor’s degree in computer science, engineering, or related field
- Minimum of five (5) years of experience in technical sales engineering/support role(s) within the telecommunications industry (ideally ISP, CLEC, ILEC, VAR, or MSO)
- Experience with SD-WAN is required
- Experience developing and/or delivering technical training programs
- Expert-level technical skills with LAN and WAN technologies are required
- Ability to create technical designs and diagrams of customer solutions
- Strong technical presentation skills (development and delivery)
- Excellent project management skills
- Excellent verbal and written communication skills, including explaining technical concepts to laypersons in simple, understandable terms
- Consistent focus on results and goal achievement
- Proficiency in Microsoft Word and Excel
- Strong teamwork skills
- Ability to handle ambiguity and anticipate and quickly react to changes in a fast-paced environment.
Benefits
- Competitive compensation including sales incentive plan
- Generous paid time off policy including 30 days paid time off, one floating day and two volunteer days off per annum
- Fitness membership discounts
- Employee assistance programmes including mental health, wellbeing and medical support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical sales supportSD-WANLAN technologiesWAN technologiestechnical designstechnical diagramstechnical training programsproject managementsales presentationssales engineering
Soft skills
coachingcommunicationteamworkresults-orientedproblem-solvingadaptabilitypresentation skillscustomer analysisexpectation managementambiguity handling