Customer Support

• Assist Student Support Services team in registering prospective students for English language classes
• Provide remote and in-person placement tests to new students
• Use placement tests and intake information to place students in appropriately leveled English language classes
• Manage database imports to ensure all students are enrolled and intake processes are complete
• Help coordinate and facilitate post-testing process for students
• Advertise English classes to the community through various recruitment initiatives
• Contact prospective students who have been assigned but have yet to enroll to promote engagement

Intake & Assessment Support Specialist

Support Specialist – Bilingual, English/Spanish

Support Specialist – Bilingual, English/Spanish

Support Specialist

Customer Support Representative

Customer Service Representative