Workforce and Community Education

Solutions Engineer

Workforce and Community Education

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $71,360 - $96,340 per year

Job Level

Mid-LevelSenior

Tech Stack

Amazon RedshiftAWSAzureBigQueryCloudGoogle Cloud PlatformSQL

About the role

  • The Solutions Engineer ensures smooth integrations, builds scalable infrastructure, and supports client technical requirements in partnership with internal teams and external stakeholders.
  • They serve as a key point of contact for technical due diligence, vendor evaluation, and integration alignment with district systems.
  • Manages technical integrations with SIS, LMS, rostering tools, and authentication systems (SAML, OneRoster, Clever, LTI, Google, Microsoft).
  • Acts as a technical liaison, troubleshooting and resolving integration issues while providing training and documentation for administrators.
  • Collaborates with partner districts and organizations to ensure seamless onboarding from a technical lens to The Academies platform.
  • Completes technology requirements for RFPs, vendor applications, and compliance documents.
  • Coordinates and completes technical questionnaires with vendors to align on security, integrations, and data privacy standards.
  • Configures and maintains Single Sign-On (SSO) and interoperability standards.
  • Designs, implements, and maintains the data warehouse to support internal analysis and external reporting dashboards and collaborate with other internal and external stakeholders to support data governance.
  • Builds infrastructure that supports scalability, multi-tenancy, and compliance with data residency requirements.
  • Ensures compliance with FERPA, COPPA, and GDPR; oversees monitoring, audit logging, and incident response.
  • Partners with IT/security teams to prepare for audits and enforce policies around encryption, authentication, and secure integrations.
  • Gathers, prioritizes, and documents requirements for future technical development.
  • Collaborates with release management teams to coordinate deployments and test features post-release.
  • Provides structured feedback from district implementations to inform Academies’ product roadmap.
  • Ensures testing strategies (unit, integration, load, security) are applied and documented for ongoing releases.
  • Partners with sales and business development teams to provide technical expertise during demos, proposals, and client presentations.
  • Translates district technology requirements into tailored solutions that enhance Harmony’s value proposition and accelerate deal closure.
  • Identifies and recommends new technical features or integrations that open revenue opportunities with districts and partner organizations.
  • Supports the RFP process not only from a compliance perspective but also by positioning The Academies' technical capabilities as a competitive advantage.
  • Develops technical case studies and success stories from district implementations to support marketing and sales teams.
  • Partners with operations, client success, and engineering teams to align technical solutions with organizational goals.
  • Communicates complex technical concepts clearly to non-technical stakeholders.
  • Supports project management by contributing to timelines, task tracking, and milestone reporting.
  • Balances scalability, reliability, and customization needs across multiple districts and organizations.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or a related field, required.
  • A minimum of five (5) years in technical implementation, systems integration, or partner engineering required.
  • Experience with SQL and/or modern data tools (Snowflake, BigQuery, Redshift) strongly preferred.
  • Experience in EdTech or with school districts/educational organizations strongly preferred.
  • Hands-on skills and experience with authentication/integration systems (SAML, OneRoster, Clever, LTI).
  • Strong knowledge of databases, multi-tenancy, and data warehouse design.
  • Familiarity with cloud platforms (AWS, Azure, GCP) and modern DevOps practices.
  • Strong understanding of data security, privacy, and compliance frameworks.
  • Ability to manage multiple projects in a fast-paced environment.
  • Familiarity with APIs, integration frameworks, and secure data management practices.
  • Knowledge of project management tools (Asana, Jira, etc.) and Agile methodologies.
  • Strong organizational skills and ability to prioritize competing demands.
Benefits
  • comprehensive well-being benefits for you and your family

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLdata warehouse designauthentication systemsintegration systemsdata securitydata privacycompliance frameworksproject managementAPIsDevOps practices
Soft skills
communicationorganizational skillsproject managementtroubleshootingcollaborationprioritizationtechnical expertisetrainingfeedbackdocumentation