Account Manager

• Manage a portfolio of accounts
• Set and negotiate product/service terms
• Create demand for the organization's products and services
• Drive revenue and ensure high customer satisfaction
• Manage and grow an established book of business
• Work closely with university and college decision makers in the nursing education space
• Conduct thorough needs analysis to align products/services to customer requirements
• Negotiate terms and close sales with a high degree of authority
• Develop and implement targeted sales strategies
• Track and analyze sales performance metrics and tailor strategies accordingly
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities
• Provide detailed and accurate sales forecasts
• Support clients during the implementation of products/services
• Resolve complex customer issues promptly and effectively
• Identify opportunities for upselling and cross-selling within the account portfolio

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