QA Engineer

• Perform the quality assurance review for the Legal Bill Analysis Center of Excellence (LBACOE)
• Conduct review of LBACOE Legal Invoice Analysts’ line-item adjustments and non-adjusted invoice lines
• Verify the compliance of adjusted and non-adjusted line items to legal billing guidelines
• Independently make adjustments to invoice line items as necessary based on an assessment of the legal context
• Promptly and professionally resolve law firm appeals
• Address law firm requests for reconsideration of adjusted amounts

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