Customer Support

• Handle inbound and outbound customer calls with a high level of accuracy and empathy.
• Guide customers through the booking process and answer service-related question.
• Resolve issues or escalate when necessary using established protocols.
• Assist customers with navigating our website and digital tools.
• Manage time effectively while meeting key performance indicators (KPIs).
• Work in coordination with internal departments to support customer needs.
• Deliver a service experience that promotes brand loyalty.

Customer Service Representative

Customer Support Specialist

Bilingual Customer Service Agent

Customer Service Representative, Remoto

Customer Support – Operations Specialist

Appointment Setter, Customer Services