Billing Specialist

• Perform work editing, preparing or processing legal invoices and prebills/proformas according to established procedures and guidelines
• Submit and manage rejections of electronic invoices in designated client system
• Assist customers with billing/e-billing inquiries, troubleshoot issues and follow-up with operational areas on the client side.
• Understand and comply with all assigned client billing guidelines and demonstrate understanding through use of effective communication
• Meet contracted deadlines for accepting, completing, and delivering all work
• Execute accruals, budgets, and information and data requests
• Execute monthly invoices as assigned
• Provide exemplary support to client partners and Williams Lea supervisors and managers, keeping them fully apprised of statuses and action plans on key issues and problems
• Provide workflow guidance to more junior team members
• Serve as value-added subject matter expert and support resource for billing staff
• Perform daily departmental duties as assigned
• Ensure the team is current on relevant billing topics and activity
• Collaborate with other financial colleagues to resolve issues and ensure optimal execution of departmental responsibilities
• Communicate issues and resolutions timely, effectively, and professionally
• Serve as back up to fellow team members, as appropriate
• Proactively recommend process and procedural enhancements including but not limited to documenting processes and improvements
• Assists with updating documentation relating to special billing arrangements.
• Create and maintain required spreadsheets to track/monitor various functions as needed.
• Interact with clients in person, over the phone or electronically with care and professionalism
• Complete special projects as assigned
• Adhere to Williams Lea policies in addition to client site policies
• Train new Billing Analysts/Associates

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