Associate Client Success Director
Wiland
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $78,000 per year
Job Level
Lead
About the role
- Primary Client contact
- Responsible for understanding the complete suite of Wiland products and services and how they can benefit our Clients
- Responsible for selection of models and delivery of recommendations or proposals
- Responsible for all revenue for assigned Clients
- Up-sell / Cross Sell to existing Clients as appropriate to maximize revenue results
- Strategize with Clients
- Maintain a thorough understanding of each Client’s business
- Prepares and presents order recommendations to Clients utilizing approved Wiland methods to initiate the sales process
Requirements
- Bachelor’s degree or equivalent work experience
- 2+ years experience in the direct marketing industry preferred
- 2+ years list circulation or client service experience preferred
- 2+ years experience with Microsoft software products and research capabilities on the Internet
- 2+ years proven sales skills including up-selling and cross-selling
- Ability to effectively develop and maintain a quarterly sales/revenue forecast
- Experience in Salesforce or equivalent contact management tool desired
Benefits
- Medical, Dental and Vision
- Flexible Spending Account
- Basic and Voluntary Life/AD&D Insurance
- Short & Long-Term Disability
- 401(k) Retirements Savings Plan with company match
- Paid Parental Leave
- Flexible Time Off (FTO)
- 11 Designated Company Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales skillsup-sellingcross-sellingrevenue forecastinglist circulationclient service
Soft skills
client relationship managementstrategizingpresentation skillscommunication
Certifications
Bachelor’s degree