Senior Business Analyst, People Digital Experience
Western Digital
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $92,286 - $130,721 per year
Job Level
Senior
Tech Stack
ServiceNow
About the role
- Lead discovery and current-state analysis: map people processes, user journeys, pain points and data flows to identify value opportunities
- Drive digital and AI transformation initiatives by identifying manual and repetitive people processes and transitioning them into efficient, automated digital workflows
- Design and prototype streamlined HR workflows and service experiences that prioritize usability, accessibility, efficiency, and compliance
- Recommend pragmatic solutions that align with Sandisk’s people strategy, roadmaps, and industry best practices
- Build trusted relationships across the Px and partner teams; present analysis, recommended solutions, and ROI to leadership to secure buy-in
- Elicit and validate business needs through interviews, workshops and observation; challenge legacy assumptions and clarify business value
- Produce implementation-ready artifacts: functional specs, user stories, acceptance criteria, process documentation and data definitions suitable for IT, vendors and contractors
- Translate HR requirements into technical acceptance criteria and coordinate resolution with IT and vendors
- Act as HR’s primary contact for platform vendors (Workday, ServiceNow HRSD, etc.) during configuration, testing and release
- Own User Acceptance Testing: develop test plans/cases, coordinate HR end-users, capture feedback and triage defects with IT/vendors
- Define HR data elements, quality rules and reconciliation processes; coordinate data governance with IT/security/privacy
- Maintain practical, high-level configuration knowledge of Workday, ServiceNow HRSD and other HR systems and their business processes
Requirements
- 6+ years' experience as a business analyst or product/implementation specialist focused on HR systems (Workday, ServiceNow, etc.)
- Bachelor's degree in related field or equivalent experience
- Led major HR system projects, including requirements, UAT, process mapping, and vendor management
- Advanced expertise in HRIS platforms and their modules
- Experience in complex global organizations with diverse HR practices and compliance
- Strong understanding of HR processes (recruiting, onboarding, talent management, payroll/compensation, absence, performance management) and relevant compliance requirements (SOX, CCPA/GDPR, PII)
Benefits
- Health insurance
- 401(k) matching
- Paid vacation time
- Paid sick leave
- Flexible spending accounts
- Employee assistance program
- Tuition reimbursement
- Employee stock purchase plan
- Short-Term Incentive (STI) Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisprocess mappinguser acceptance testingdata governancefunctional specificationsuser storiesacceptance criteriadata definitionsHRIS platformsautomation
Soft skills
relationship buildingcommunicationproblem solvingcollaborationcritical thinkingstakeholder engagementfacilitationanalytical thinkingadaptabilityleadership