Senior Product Analyst – Banking Operations
Western Alliance Bank
full-time
Posted on:
Location Type: Office
Location: Chandler • Arizona • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
SQLTableau
About the role
- oversee a full range of activities to ensure the operational effectiveness and accurate data collection within banking systems and processes.
- provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units.
- develop a deep understanding of current and future processes, create intuitive user-friendly designs, and manage these solutions through development, testing and delivery.
- project management and collaborating with stakeholders to develop effective process solutions and business requirements.
- think critically, demonstrate independent resourcefulness, take ownership, and communicate effectively with stakeholders at all levels of the business.
- design products and features, enhance user experience, and ensure data availability to improve banking processes.
- collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems.
- manage team priorities, individual projects, iterative improvements, and tech-debt.
- work with teams and managers to develop data driven solution designs, while documenting process improvement needs.
- summarize, track, train and communicate updates and changes to the end users.
- assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users.
- facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment
Requirements
- 10+ years in consulting, banking, commercial lending, data management, process improvement or system design.
- 4-year degree from an accredited university or equivalent direct experience in application development.
- Strong passion for understanding user behavior and translating insights into actionable system design improvements.
- Experience in data analytics, business intelligence, data science, Tableau, and SQL.
- Recent experience and working knowledge of commercial banking, loan, deposit and credit operations.
- Experience in project management methodologies, and ability to prioritize multiple projects and objectives in a rapidly changing environment.
- Highly organized and detail-oriented, with excellent analytical, interpersonal and communication skills.
- Proficient in Microsoft Office Suite, Visio/Lucid, and ADO.
- Flexible, resourceful team player with a “get-it-done” attitude capable of thriving in fast-paced environments.
Benefits
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- a wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementprocess improvementsystem designdata analyticsbusiness intelligencedata scienceTableauSQLproject management methodologiesapplication development
Soft skills
critical thinkingindependent resourcefulnessownershipeffective communicationorganizational skillsdetail-orientedanalytical skillsinterpersonal skillsflexibilityteam player