Customer Success Manager

• This is a client facing role that works to engage and enable our customers by effectively managing the customer's needs to truly create a differentiated customer experience.
• Aligning with Global counterparts to create one global customer experience.
• Serving as SPOC for all customer relationship matters within the assigned accounts.
• Identifying key customer stakeholders and develop strategies to build trusted advisor relationships with them.
• Maintaining a regular interaction with assigned accounts to proactively identify potential issues and additional potential opportunities.

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