Analyst

• Support the administration and maintenance of IT infrastructure, including servers, networks, storage, and backup systems.
• Ensure continuous operation of critical environments.
• Respond to high-impact incidents by performing diagnosis and mitigation actions.
• Provide technical support to users to resolve hardware, software, and network-related issues.
• Collaborate to ensure data protection and operational security.
• Produce technical documentation related to infrastructure projects and processes.
• Monitor the performance of infrastructure and cloud services.
• Assist in administering internal server infrastructure (VPN, Wi‑Fi, and telephony).

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