Manager

• Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans
• Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
• Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives
• Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes
• Create an inclusive, collaborative team culture focused on achievement, motivation and customer service
• Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback
• Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding
• Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation
• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

General Manager

Assistant General Manager

Depot Management Manager

Facilities Manager